Quality Control Specialist I-FIRST Insurance Funding

Wintrust Financial Corporation•Rosemont, IL

3d•$50,000 - $65,000•Hybrid

About The Position

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets. Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 175+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture Why join this team? We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You’ll Do: Position Overview: This position will oversee key quality control measures across the business unit. This position will focus on verifying that identified processes are completed properly under FIRST’s quality assurance program. Additionally, this position ensures accuracy of CRA reporting and performs BSA monitoring for FIRST Insurance Funding.

Requirements

3-5 years of experience working with Quality Control standards
Intermediate Excel skills
Concise and clear communicator, written and verbal
Experience writing job aids, procedures and/or documentation used across a department or function
Strong attention to detail and high levels of accuracy

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Train on and begin to understand external department processes and workflows.
Complete quality control reviews for assigned processes in a timely manner.
Escalate issues or findings for management review and remediation.
Create and/or maintain reporting of results and/or exceptions as required.
Maintain working knowledge of the CRA requirements for FIRST.
Perform manual geocoding which includes researching and verifying borrower addresses.
Perform CRA address maintenance in account management system.
Create and/or maintain manual geocode reports for submission to Wintrust Compliance.
Maintain working knowledge of BSA monitoring requirements for FIRST.
Perform monitoring tasks as assigned by management and/or Wintrust BSA.
Maintain results according to outlined procedure and/or process guidelines.
Complete quarterly compliance reviews
Attend department meetings and functions
Draft/outline annual job and professional development goals