Quality Control Manager

Ideal Building Solutions • Norcross, GA

43d • $85,000 - $100,000 • Onsite

About The Position

The Quality Control (QC) Manager is responsible for leading and managing all quality control, inspection coordination, leak management, documentation compliance, and QC reporting across all Ideal Building Solutions projects. This role serves as the central point of accountability for QC observations, leak tracking, inspection scheduling, OpenSpace management, and Trade Partner QC performance.
This individual will act as the “point of the spear” for all leak-related communication and resolution with General Contractors (GCs) and internal teams. The QC Manager ensures that all projects meet Ideal’s quality standards, manufacturer requirements, and GC compliance standards through proactive oversight, tracking, documentation, and follow-through.

Requirements

• 7+ years of experience in commercial roofing, construction quality control, or field operations.
• Strong working knowledge of Procore or similar GC management software.
• Experience with OpenSpace or similar jobsite documentation platforms.
• Understanding of manufacturer inspection processes and warranty requirements.
• Experience coordinating inspections and working with General Contractors.
• Strong organizational and follow-through skills.
• High-level communication skills (written and verbal).
• Ability to manage multiple projects simultaneously.

Nice To Haves

• Prior experience in commercial roofing.
• Experience managing leak detection programs.
• Familiarity with Salesforce (ISSUE tracking).
• Experience developing QC performance metrics.
• Leadership experience managing cross-functional teams.
• Understanding of Probing and standard roof practices

Responsibilities

• QC Observation Management
• Track, assign, and ensure completion of all internal and external QC observations.
• Ensure all internal QC observations are closed within the required time frame by working with Ideal Project Teams, attending meetings related to QC & project management.
• Ensure proper documentation of all QC activities in Procore or applicable GC software platforms.
• Maintain accurate QC logs and reporting dashboards.
• Verify closure of all OpenSpace field notes promptly.
• Ensure all punch list items are completed following inspections.
• OpenSpace Management
• Ensure all projects are properly uploaded and maintained in OpenSpace.
• Confirm daily walks are completed and documented.
• Train all new Ideal team members on proper OpenSpace usage.
• Monitor compliance and enforce OpenSpace standards company-wide.
• Inspection Management
• Coordinate and schedule all GC-required inspections.
• Manage and schedule manufacturer interim and final inspections.
• Manage and schedule all leak detection inspections.
• Ensure documentation and close-out of all inspection-related items.
• Work directly with Field Operations and Ideal Superintendents on QC inspections.
• Leak Management & Communication
• Serve as the primary point of contact for all project-related leaks.
• Manage and track all leaks across all teams and projects.
• Coordinate communication between Ideal, GCs, and internal teams.
• Ensure timely follow-up and resolution of all leak-related issues.
• Manage and track all leak-related ISSUES in Salesforce.
• Maintain visibility and reporting on leak trends and recurring issues.
• Trade Partner Quality Control Oversight
• Ensure Trade Partners are performing required QC inspections and probing.
• Confirm Trade Partners are correcting their QC observations in a timely manner.
• Manage and report on Trade Partner QC compliance.
• Oversee implementation and management of the Trade Partner QC Scoring System (coming soon).
• Safety Culture QC Oversight
• Manage Safety Culture QC inspections.
• Track and report percentage completion metrics.
• Ensure field compliance with QC inspection standards.
• Identify trends and implement corrective actions where needed.
• Reporting & Accountability
• Provide weekly and monthly QC performance reports.
• Track and report:
• Open QC observations
• Leak counts and resolution timelines
• Inspection completion rates
• Punch List completion rates
• Trade Partner QC performance & Scoring
• Safety Culture QC inspections completion percentages
• Identify systemic issues and recommend process improvements.

Benefits

• Weekly Paychecks
• Paid vacation and holidays.
• Extra Holidays Paid: New Years Eve, Christmas Eve, and Friday after Thanksgiving
• 401K Plan with Company Match.
• Generous Referral Bonus Program
• Work / Home Life Balance.
• Industry Leading safe working conditions.
• Ongoing safety training and performance enhancement.
• Health and Insurance Benefits
• 50% paid by Company
• Health Insurance with Multiple Tiers to Choose From
• Employee, Employee Spouse, Employee Children, Employee Family Options
• Cost Competitive Rate paid by Employee
• Vision Insurance
• Life Insurance
• Short Term Disability
• Long Term Disability
• Accidental Insurance
• Opportunity to grow with a company that values you and is here to invest in your personal growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed