Quality Control Coordinator

Commercial & Government Contracts • Washington, DC

5d • Onsite

About The Position

Join our team as a Janitorial Quality Control (QC) Coordinator and play a key role in creating clean, safe, and welcoming spaces every day. If you’re detail‑oriented, proactive, and passionate about leading others to excellence, we’d love to have you help shape the high standards our clients count on. Conduct daily walk‑throughs and inspections across government facilities to ensure all janitorial work meets contract requirements and company quality standards. Use checklists, digital reporting tools, and quality metrics to document inspection results, track trends, and identify opportunities for improvement. Train, mentor, and support janitorial staff on proper cleaning procedures, safety protocols, equipment use, and company policies. Coordinate and follow up on corrective actions to ensure issues are resolved effectively and consistently. Collaborate with management to enhance quality control processes and support continuous improvement initiatives. Communicate regularly with site supervisors and clients to maintain transparency, address concerns, and ensure satisfaction. Monitor supply levels and work with the operations team to maintain proper inventory. Ensure compliance with OSHA regulations and company safety guidelines while promoting a culture of cleanliness and accountability. Assist with scheduling, task assignments, and performance evaluations as needed. Participate in audits and contribute to ongoing quality and process‑improvement efforts.

Requirements

• Minimum of 3-5 years of commercial janitorial services, facility maintenance, or quality control.
• Strong understanding of OSHA safety practices, including proper chemical handling, appropriate use of personal protective equipment (PPE), and basic infection‑control procedures.
• Strong understanding of janitorial quality control practices, including conducting detailed inspections, documenting findings, identifying deficiencies, and driving effective corrective actions within janitorial, facilities management, or related service environments.
• Valid driver’s license
• Valid RealID
• Must be able to obtain and maintain government base access.

Nice To Haves

• Experience operating commercial custodial equipment such as floor scrubbers, auto‑scrubbers, carpet extractors, and other specialized cleaning tools commonly used in large or high‑security facilities.
• Previous supervisory or team‑lead experience.
• Strong attention to detail and commitment to high standards.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Conduct daily walk‑throughs and inspections across government facilities to ensure all janitorial work meets contract requirements and company quality standards.
• Use checklists, digital reporting tools, and quality metrics to document inspection results, track trends, and identify opportunities for improvement.
• Train, mentor, and support janitorial staff on proper cleaning procedures, safety protocols, equipment use, and company policies.
• Coordinate and follow up on corrective actions to ensure issues are resolved effectively and consistently.
• Collaborate with management to enhance quality control processes and support continuous improvement initiatives.
• Communicate regularly with site supervisors and clients to maintain transparency, address concerns, and ensure satisfaction.
• Monitor supply levels and work with the operations team to maintain proper inventory.
• Ensure compliance with OSHA regulations and company safety guidelines while promoting a culture of cleanliness and accountability.
• Assist with scheduling, task assignments, and performance evaluations as needed.
• Participate in audits and contribute to ongoing quality and process‑improvement efforts.

Benefits

• Insurance - Medical, Dental, Vision
• Telemedicine
• Retirement Plan & Match Options
• Disability Plans
• Life Insurance – Accidental Death & Dismemberment and Group Term Life
• Paid Holidays & Vacation
• Sick & Personal Time
• Hospital Indemnity, Accident, Critical Illness & Voluntary Life
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement—grow your career with us!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed