Quality Auditor

Slide Insurance • Tampa, FL

10h

About The Position

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Conduct structured, less complex audits of operational processes and decisions (including claims processing, underwriting activities, and customer service interactions) using established QA guidelines, procedures, and tools. Accurately document audit results, findings, and observations in accordance with QA standards. Prepare clear and organized audit summaries and reports for review by QA leadership. Identify trends, patterns, and recurring issues within assigned audit areas and escalate findings appropriately. Collaborate with the QA team and cross-functional partners to support quality improvement initiatives. Participate in QA calibration sessions to ensure consistency, accuracy, and alignment with quality standards. Support the identification of training opportunities by providing audit insights and observations. Develop working knowledge of insurance regulations, internal policies, and quality standards through training and audit experience. Maintain the integrity, accuracy, and confidentiality of audit documentation and records. Participate in QA department projects and initiatives, as assigned. Perform other duties as assigned.

Requirements

• Bachelor’s degree or a High School diploma with equivalent relevant work experience required.
• Entry-level experience in insurance operations, auditing, compliance, or quality assurance preferred but not required.
• Effective analytical and critical-thinking skills.
• Ability to follow defined audit criteria, procedures, and documentation standards.
• Attention to detail with a focus on accuracy and consistency.
• Ability to organize work, manage time effectively, and meet deadlines.
• Willingness to learn and apply insurance regulations, quality standards, and audit methodologies.
• Strong interpersonal skills with the ability to collaborate professionally across departments.
• Adaptability and openness to feedback in a fast-paced environment.
• Proficiency in Microsoft 365 applications including Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
• Desire to live Slide's core values

Nice To Haves

• Experience in residential or commercial property insurance is a plus.
• Familiarity with state-specific insurance regulations and good faith claims handling is a plus.
• Industry designations or certifications (e.g., CPCU, AIC) are a plus but not required.

Responsibilities

• Conduct structured, less complex audits of operational processes and decisions (including claims processing, underwriting activities, and customer service interactions) using established QA guidelines, procedures, and tools.
• Accurately document audit results, findings, and observations in accordance with QA standards.
• Prepare clear and organized audit summaries and reports for review by QA leadership.
• Identify trends, patterns, and recurring issues within assigned audit areas and escalate findings appropriately.
• Collaborate with the QA team and cross-functional partners to support quality improvement initiatives.
• Participate in QA calibration sessions to ensure consistency, accuracy, and alignment with quality standards.
• Support the identification of training opportunities by providing audit insights and observations.
• Develop working knowledge of insurance regulations, internal policies, and quality standards through training and audit experience.
• Maintain the integrity, accuracy, and confidentiality of audit documentation and records.
• Participate in QA department projects and initiatives, as assigned.
• Perform other duties as assigned.

Benefits

• The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology!
• Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
• Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional.
• A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
• 2023, 2024 & 2025 BEST PLACE TO WORK - Tampa Bay Business Journal
• 2024 & 2025 TOP WORKPLACE - Tampa Bay Times & USA Today

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level