Quality Auditing Specialist/Team Lead

AccentureGuaynabo, PR
Onsite

About The Position

The Quality Auditing Specialist/Team Lead is responsible for daily supervision of a team, e.g., delivery, process, managing the workload of the team, making assignments, and having responsibility for developing team members. This person will operate as a subject matter expert and be the escalation point for issue resolution and customer escalations, as well as manage effective internal and external client relationships within a defined area of responsibility. This person will also exercise consistent judgment and discretion with work directly related to management policies and general operations of the business. Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Requirements

  • Must be a Citizen of the United States
  • Minimum 2 years’ experience in Manufacturing and/or Engineering
  • Minimum 2 years’ experience with MS Office suite to include Excel and Outlook
  • Minimum 2 years’ experience working as a Lead/Team Lead/Supervisor

Nice To Haves

  • Ability to understand and interpret drawings
  • Experience in the Aerospace and Defense Industry
  • Experience with Net Inspect
  • Familiarity with AS9102 forms 1, 2, 3
  • Excel to include formulas and pivot tables

Responsibilities

  • Daily supervision of a team, e.g., delivery, process
  • Managing the workload of the team
  • Making assignments
  • Developing team members
  • Operating as a subject matter expert
  • Being the escalation point for issue resolution and customer escalations
  • Managing effective internal and external client relationships within a defined area of responsibility
  • Exercising consistent judgment and discretion with work directly related to management policies and general operations of the business

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life coverage
  • Long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays
  • Paid time off
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