Quality Assurance Technician

Gasser Chair Company•Youngstown, OH

22h

About The Position

The QA Tech is responsible for ensuring that all products manufactured at Gasser Chair meet or exceed quality standards. This role includes performing inspections, conducting tests, documenting results, and identifying areas for improvement in production processes. The QA Tech plays a key role in maintaining product consistency, identifying non-conformances, and collaborating with other departments to implement corrective actions.

Requirements

High school diploma or equivalent; an associate degree or certification in Quality Assurance or a related field is a plus.
Experience in a quality assurance role, preferably in a manufacturing environment.
Strong knowledge of quality control principles, methodologies, and tools.
Ability to read and interpret technical drawings, specifications, and standards.
Proficient in the use of measurement tools such as calipers, micrometers, and other inspection equipment.
Strong attention to detail and the ability to identify and resolve quality issues.
Good communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
Strong computer skills, including proficiency in quality management software, data entry, and basic Microsoft Office applications (e.g., Excel, Word) for reporting and tracking purposes.
Knowledge of safety regulations, industry standards, and quality best practices.

Nice To Haves

Prior ERP experience is preferred.

Responsibilities

Product Inspections: Conduct regular inspections of in-process and finished products to ensure they meet quality standards and customer specifications. Assist in inspecting finished products to assure acceptable appearance guidelines are met.
Supplier and Internal Part Qualification: Inspect and qualify supplier-provided and internally manufactured parts to ensure conformance to engineering drawings and customer specifications.
Documentation Management: Maintain Quality Assurance records of inspections, non-conforming reports, and other quality issues as required. Assist in creating and maintaining quality-related production control documents such as process flows, standards, procedures, FMEA (Failure Mode and Effects Analysis), and control plans.
Corrective and Preventive Actions: Assist in the corrective action/preventive action (CAPA) process to help reduce and prevent recurring quality and production issues. Work collaboratively to implement corrective actions where necessary.
Random Audits: Randomly audit all phases of production to ensure compliance with established production control documents and adherence to quality standards.
Customer Service Interface: Work with the Customer Service team to resolve quality issues as needed, ensuring customer satisfaction and product conformance.
Vendor Relations: Occasionally work with vendors to ensure their products meet Gasser Chair's quality expectations and specifications.
Cross-Departmental Collaboration: Collaborate with production, engineering, and other departments to address and resolve quality issues and improve manufacturing processes.
Meetings and Reporting: Attend meetings with appropriate personnel relating to quality matters and prepare regular reports on quality metrics, inspections, and non-conformances for the Quality Assurance Manager.
Process Improvements: Identify areas for improvement in production processes and work with cross-functional teams to implement changes that enhance product quality and reduce defects.