Quality Assurance Technician
About The Position
Welcome to the future of wound care. AVITA Medical is a therapeutic, acute wound care company leading the development and commercialization of novel wound therapy technologies and skin reconstruction solutions designed to Heal at the Speed of Life™. Our portfolio includes the RECELL® System, which uses a patient’s own cells to stimulate healing and repigmentation in the wound bed, Cohealyx®, a collagen dermal matrix to support cellular migration and revascularization, and PermeaDerm®, a biosynthetic wound matrix that serves as a wound temporizer or primary dressing. As an organization, we believe: Patients are at the heart of everything we do Our employees are the lifeblood of AVITA Medical Passion is key to making a difference Quality impacts everything we do Integrity is essential to our success The Quality Assurance Technician will assist with AVITA Medical QMS processes (Complaints and NCP) and support manufacturing quality systems at the production site, following established procedures and policies.
Requirements
- 3–5 years of experience in a medical device or regulated industry, or
- 2–3 years of experience with an Associate’s or Bachelor’s degree in a technical or scientific field
- Working knowledge of quality system regulations (21 CFR 820, ISO 13485, ISO 14971)
- Experience with electronic Quality Management Systems (eQMS)
- Basic understanding of inspection methods and quality data collection
- Proficiency in Microsoft Office, particularly Excel
Responsibilities
- Receive, review, and accurately enter customer feedback and complaint data into the eQMS
- Coordinate and track returned products, including support of return analysis
- Support complaint investigations through device evaluation, inspection, and data collection under Quality Engineering guidance
- Maintain the complaints database to ensure accuracy, completeness, and traceability
- Assist in developing and implementing complaint evaluation procedures for new products
- Support Post Market Surveillance (PMS) activities by compiling data and maintaining required records
- Support Nonconforming Product (NCP) processes, including documentation, product disposition, and participation in root cause analysis under supervision
- Maintain accurate and compliant records within eQMS, ensuring proper data entry and record retention
- Ensure quality records comply with the Quality Manual, internal procedures, and regulatory requirements
- Perform other quality-related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees
