Quality Assurance Technician

Amcor

23h•Onsite

About The Position

The Quality Assurance Technician at Amcor plays a pivotal role in ensuring the consistent production of safe, high-quality packaging products that meet both customer expectations and regulatory standards. This role involves hands-on inspection and testing—ranging from raw materials to finished goods—using lab equipment and statistical tools. You’ll actively monitor production lines, identify and document non-conforming items, support root cause analysis and corrective actions, and maintain comprehensive quality records and compliance systems. By partnering closely with Production, Quality Control Managers, and cross-functional teams, your work directly supports Amcor’s mission: “to unpack possibility through innovative and responsible packaging,” reinforcing safety, customer trust, and continuous improvement across the plant.

Requirements

High School diploma or equivalent required; associate or technical degree in chemistry, quality, or related field preferred.
Minimum 1–2 years of experience in quality assurance or inspection roles within manufacturing, ideally in packaging or thermoforming sectors.
Experience performing raw material, in-process, and finished goods inspections using measurement tools like calipers, height gauges, and micrometers.
Familiarity with visual and dimensional inspection techniques, sampling procedures, and specification interpretation.
Working knowledge of quality systems and standards (e.g., SPC, IMS, SOPs).
Strong verbal and written communication skills to document inspection results, report non-conformances, and support audits.
Ability to train and coach production staff on quality practices and support continuous improvement initiatives.
Team-oriented with the ability to escalate issues and collaborate across departments.
Must be fluent in English with strong communication and interpersonal skills; bilingual ability is a plus.
Detail-oriented with strong analytical skills to identify defects and conduct root-cause analysis.
Capable of interpreting technical documents such as drawings, work instructions, and specifications.
Ability to make sound decisions under pressure and adapt to evolving production environments.
Ability to work overtime, holidays, weekends, and 12-hour shifts (day or night) as needed.
Willingness to respond to emergencies and provide coverage across shifts.
Ability to move within manufacturing areas - stand, sit, kneel, bend, stoop, climb, reach, lift, and crawl for extended periods multiple times per day.
Manual dexterity involves wrist action, twisting, pulling, and raising arms at or above shoulder height.
Ability to work in warm, humid, and cool climates for extended periods.
Ability to wear required personal protective equipment (PPE), including safety glasses/goggles, hearing protection, steel-toe shoes/boots, face shield, gloves, and face mask.
Specific vision abilities required include close vision, color vision, and depth perception.

Nice To Haves

Certification such as ASQ Quality Technician (CQT) or equivalent is preferred.

Responsibilities

Raw Materials Inspection & Control Perform incoming inspections, monitor line rejections, and verify shelf-life compliance of raw materials.
Execute sampling and evaluations according to established plans and frequency schedules.
Tag and document materials, identifying non-conforming items and escalating through official complaint triggers.
Support traceability efforts by collecting relevant data and samples to facilitate complaint management.
Maintain accurate documentation and filing of raw material records.
In-Process & Finished Goods Inspection Review print schedules and ensure completeness of job documentation—job bags, GTPs, film layouts, separation films.
Conduct in-line inspections of Work-in-Progress (WIP) and finished goods to affirm compliance with specifications.
Record run approvals; flag non-conforming products with “Hold” tags and initiate Non-Conformance Corrective Systems (NCCS) as needed.
Escalate quality concerns promptly through established channels.
Collect, archive, and present samples for in-process inspections, COAs, IMI audits, and Master Color Standard approvals.
Lab Instrumentation & Maintenance Monitor and report defects or wear in lab instruments; maintain cleanliness and proper operation standards.
Assist in disposition and evaluation of customer returns and external rejections, including defect analysis and reprocessing.
Support equipment trials during customer visits and collaboratively resolve technical quality concerns.
Documentation & Quality Compliance Preserve and manage quality records and sample archives in line with document control protocols.
Retrieve and provide documentation during audits, troubleshooting sessions, or complaint investigations.
Identify and dispose of obsolete or expired files per company policy.
Follow Integrated Management Systems (IMS) and EHS protocols to maintain compliance and workplace safety.
Continuous Improvement & Engagement Maintain excellent housekeeping practices and lab safety standards in testing and material handling.
Participate actively in quality reviews, internal/external audits, and continuous improvement initiatives (e.g., 5S, WCM).
Stay current on quality trends and tools via meetings, seminars, and cross-functional collaboration.
Take on additional projects and tasks as required to support overall plant quality goals.
Performs other duties as assigned.

Benefits

Medical, dental and vision plans
Paid time off, starting at 40 hours per year for full-time hourly employees, may vary by location
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing programs & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary bonus program (initial eligibility dependent upon hire date)