Quality Assurance Technician

Jabil•Pflugerville, TX

15h

About The Position

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. The Quality Assurance Technician will provide Quality Assurance support to ensure all products meet customer specifications and the site maintains compliance to the applicable standards.

Responsibilities

Quality Management Systems: Documentation Control: Ensures all Standard Operating Procedures (SOPs) and related documents are up to date, controlled and available for use.
All external documentation is up to date, controlled and available for use.
Reviews and maintains record retention schedules; and participates in maintaining compliance to document and records management and systems.
Problem Solving: Manage and facilitate Return Material Authorization (RMA) requests from Customer.
Performs analysis of data to identify issues and determine root cause.
Analyses quality data to find areas for improvement and implement solutions to minimize nonconformities.
Initiate and lead Corrective and Preventive actions (CAPA) teams.
Report CAPA and RMA status to management through review meetings and Management Review.
QC Operational Management: Day to day management of the QC Operators developing a culture of success through Coaching, Mentoring and Leadership.
Liaises with Operations to plan QC activities and set priorities.
To ensure all inspection and analysis is conducted in accordance with IPC, JStd and company procedures.
Liaise with Operations and Engineering to ensure all QC equipment and environmental working conditions are maintained.
Ensure the QC team adhere and work to Health and Safety requirements.
Team Collaboration & Training: Work closely with Subject Matter Experts (SME) and other departments on Quality initiatives.
Provide training and guidance on Quality Management Systems Processes and the use of Q-Pulse platform.
Provide Quality representation on site projects.
May perform other duties and responsibilities as assigned by Manager.