Quality Assurance Technician I

Denali Advanced Integration

5d • Onsite

About The Position

The Quality Assurance Technician I is responsible for fact-checking tickets in a queue and testing customer-owned devices to ensure functionality prior to deployment.

Requirements

• High School Diploma or general equivalent
• 1-2 years of experience in a mobility production environment preferred
• Ability to have a flexible schedule and ability to work early/late as needed for the project
• Experience with client-server systems and understanding the types of issues that may arise
• Ability to learn quickly in a dynamic environment
• Excellent oral, written, and interpersonal communication skills
• Ability to handle multiple tasks and priorities
• Ability to collaborate with team members and client to meet project deadlines and milestones
• Adapt easily to shifting priorities, process changes, and/or schedule changes
• Basic understanding of back-end infrastructure and design
• Understanding of iPhone, Android, and Windows mobile devices
• Comprehension and understanding of requirements for testing
• Ability to have strong attention to detail to be able to accomplish a wide variety of tasks
• Night and weekend work as required

Nice To Haves

• A+

Responsibilities

• Responsible for time management while in a production environment
• Communicate and articulate issues when discovered in a concise manner to the team and manager
• Responsible for manual testing of customer-owned inventory
• Creation, management, and triage of defects within devices
• Ensure troubleshooting issues experienced during testing is being done properly
• Provide daily and weekly status reporting through approved software
• Follow written and verbal instructions from leads
• Responsible for the monitoring of the ticketing systems for test case management, creation, and execution
• Follow established processes and procedures for reporting and testing
• Archive all test documentation as directed

Benefits

• U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
• U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays.
• Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time.
• Additional paid sick leave is also provided if required by state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees