Quality Assurance Supervisor

Lennox International•Stuttgart, AR

22h•$73,000 - $95,000

About The Position

The Quality Assurance Supervisor leads a team responsible for developing and applying advanced Quality Assurance and Quality Control methods to investigate and resolve complex technical issues. This role oversees work instruction compliance audits performed by Quality Auditors and ensures quality standards are consistently met across production. The supervisor acts as a hands-on leader, driving process improvement, accountability, and continuous learning within the team. Shift: 2nd shift

Requirements

Bachelor’s degree in a technical field, or equivalent experience in a manufacturing environment
Minimum of 1 year of related experience
Good understanding of production areas, process flows, equipment, and product.
Good written and verbal communication skills.
Ensure work instruction compliance & all subsets.
Basic computer skills, including Microsoft Excel and Microsoft Word.
Have a good understanding of customer requirements.
Effective at training & identifying gaps to correct.
General understanding of GD&T & best practices for measurement systems.
General understanding of HVAC processes.

Responsibilities

Supervise and direct the work of Quality Auditors
Oversee and ensure work instruction compliance audits are completed accurately
Apply advanced QA/QC methods, theories, and techniques to resolve complex technical problems
Review documented processes and testing procedures and identify improvement opportunities
Communicate findings, risks, and escalations to immediate manager
Train team members and identify skill or process gaps
Hold team members accountable while providing coaching and mentorship
Ensure compliance with leadership directives (daily, monthly, and annual)
Act as a hands-on, professional leader and role model
Maintain flexibility and agility in day-to-day assignments
Support additional duties as assigned by leadership