Quality Assurance Supervisor

TTM • Syracuse, NY

1d

About The Position

The Quality Supervisor position is responsible for managing both incoming inspection, in process inspection and final inspection at the Syracuse, NY facility. With oversight for the Quality Control Inspection team, the Quality Supervisor ensures that the dimensional, material and visual characteristics of the product’s design, as documented on customer drawings and specifications, as well as quality standards are consistently met. The Quality Supervisor is responsible for ensuring that only products of acceptable quality are shipped to the customer. Reporting to Operations, the Quality Supervisor oversees, trains, coaches and motivates members of the Quality team to meet performance goals.

Requirements

• Knowledge of quality systems, policies and procedures and the ability to apply that knowledge towards the interpretation of customer requirements
• Thorough knowledge of inspection methods and processes within a manufacturing environment, with experience in high technology preferred
• Experience working with defense industry quality requirements (i.e., MIL-STD-883, DFARs, AS9100, AS9102 First Article Inspection, DPA)
• Extensive experience and knowledge with ISO 9001
• Knowledge of Lean Manufacturing concepts including 5S
• Able to juggle multiple tasks and operate under deadlines, while upholding work standards, quality decisions and product quality
• Strong computer skills, specifically proficiency in Excel and PowerPoint.
• Demonstrated ability to learn and apply knowledge to company and customer systems, Knowledge of AS400 and/or Oracle a plus.
• Demonstrated leadership skills; ability to leverage team strength and create a motivating environment to achieve desired results.
• Ability to cultivate a culture of excellence with a strong customer service (internal/external) mindset as well as to work effectively with all levels of the organization.
• Due to ITAR requirements, applicants must be a U.S. Citizen or a Permanent Resident
• Education: AS or BS degree in Quality or Engineering field preferred. Equivalent relevant experience may be considered.
• Experience: Minimum 4+ years of experience working in hi-tech manufacturing in a supervisory role.
• Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

Responsibilities

• Schedule and assign work within the Quality department to regulate workflow and meet required schedules.
• Actively participate in the daily morning management update meetings, providing team performance details and contributing to process improvement initiatives.
• Facilitate key aspects of the Customer Source Inspection process through collaboration with TTM’s Production, Engineering and customer Source inspection teams; maintain and report on Source Inspection metrics including productivity and defect data.
• Manage Quality staff through effective selection, training and evaluation of Quality team members.
• Participate in various employee-related activities for team members, including Time and Attendance, Employee Relations, Training and Performance Appraisals.
• Develop and mentor personnel by providing coaching and guidance.
• Identify quality training needs relative to technical skill levels and trends in quality measurements.
• Perform other related duties as assigned in support of Quality team goals.
• Comply with and actively support all Company policies and procedures including equal employment opportunity, affirmative action, safety, and ethical business practices.

Benefits

• TTM offers a variety of health and well-being benefit programs.
• Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays.
• Benefits are available on the 1st of the month following date of hire.
• For some positions, only PTO and holiday benefits are offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees