Quality Assurance Supervisor

DF-Pleasant View Dairy LLCHighland, IN
83dOnsite

About The Position

We are seeking a Quality Assurance Supervisor to oversee both quality control and receiving operations in our dairy facility. This role is hands-on and supervisory, ensuring that product standards are consistently met while also leading a small team and coordinating with cross-functional departments.

Requirements

  • High school diploma or equivalent required; associate’s or technical degree in food science, quality management, or related field preferred.
  • 2+ years of experience in a food manufacturing or dairy plant, with at least 1 year in a lead or supervisory role.
  • Strong knowledge of quality assurance, food safety standards (e.g., SQF, HACCP), and receiving procedures.
  • Excellent organizational and communication skills.
  • Ability to lead by example, manage workloads, and motivate a team.
  • Physically capable of lifting and moving heavy containers and standing for extended periods.
  • Proficient in basic computer systems and documentation practices.

Nice To Haves

  • associate’s or technical degree in food science, quality management, or related field

Responsibilities

  • Supervise and perform inspection and testing of milk and dairy products to ensure compliance with company and regulatory quality standards.
  • Maintain accurate quality control records and documentation; ensure proper escalation of deviations.
  • Lead regular quality audits and monitor corrective actions as needed.
  • Train and support QA Technicians and production staff on quality protocols and food safety standards.
  • Partner with the Quality Assurance Manager to analyze trends and implement continuous improvement strategies.
  • Supervise cleaning and sanitation of containers, equipment, and work areas.
  • Ensure adherence to all safety, sanitation, and regulatory protocols.
  • Provide guidance, scheduling, and support for QA/Receiving staff.
  • Collaborate with production, warehouse, and quality departments to streamline operations and resolve issues.
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