Quality Assurance Supervisor

The QA Supervisor will provide direct supervision to the Quality Assurance team members. Provides technical management of the shift by ensuring proper day to day operations. Enforces Quality and company policies and procedures throughout the shifts and plant. Train team members on safe work practices and promote safe work habits. Perform varied Quality related tasks including but not limited to attending Non-conformance meetings, providing guidance to operations, and assisting in all aspects of training each team member on all department related procedures and work instructions. Ensure that all team member training is documented and provided to HR for record keeping. Ensure that all team members are cross trained, as applicable (DHR and QC Inspectors). Coach and guide current and new team members so that they understand work assignments and methods of completing tasks. Observes production runs; responds to potential deviations and defects during the production runs. Participate during troubleshooting sessions with Operations staff, Process Engineers, Process Technicians, and Production Supervisor, among others as applicable. Maintain updated knowledge of the quality criteria for each product to provide assistance and ensure the quality of the products produced by the team. Audit employee’s adherence to work instructions and quality requirements. Monitor production to ensure operators are packing first quality product at all times and labeling the product correctly. Notify Supervisor Production of any non-standard or sub-performance operational issues as well as quality and safety issues. Ensure that established policies, procedures, rules and regulations are understood and followed.