Quality Assurance Supervisor - PM

Visionworks•Schertz, TX

1d•$25 - $29•Onsite

About The Position

Oversees all quality activities during scheduled shift in respective areas. Train and manage performance of staff to support KPI’s. Manage adequate staffing to meet business needs. Essential Responsibilities: Supervise team to include interviewing and selection, training and development, coaching, counseling and performance management. Supervise and execute all activities associated with respect to quality, customer service, cost, environmental, health and safety within assigned area. Responsible for driving results and achieving operational goals and targets identified in “Key Performance Indicators” (KPI). Facilitate and participate in cross functional teams to develop best practices and drive improvements in overall performance results. Assist all departments within the facility with identifying trends and using structured problem solving techniques to provide solutions regarding quality. Ability to communicate and escalate with peers and upper management. Ensure and maintain the cleanliness and accuracy of all equipment, workstations and overall facility (6S). Assist Management in research, implementation and associate training on new equipment to maximize quality. Ensure satisfactory customer service is met and sustained by supporting cross functional closed loop corrective action initiatives.

Requirements

High School Diploma, GED, Associate degree preferred or equivalent work experience
Three (3) plus years of leadership responsibility within a diverse workforce in a fast paced environment
Proficient in Microsoft Office products
Experience in working with structured procedures and processes
Obtain and/or maintain ABO Certification required. Associates without ABO Certification must obtain the certification within one year of moving into the position unless otherwise approved by VP, Manufacturing and Store Quality
Professional written and verbal communication and interpersonal skills
Ability to read and comprehend complex instructions, correspondence, and/or memos is required, as is the capacity to write similar correspondence relaying opportunities or findings.
Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively and present information in one-on-one or before groups of Associates of the organization
Ability to perform the analytical mathematics demanded by the business functions. Aptitude to perform these operations using standard units of measurement, distance, weight, volume, and currency.
Ability to think logically in following procedures and instructions
General problem solving abilities
Exhibit sound and accurate judgment and demonstrate accuracy and thoroughness
Ability to apply analytical tools and common understanding to carry out detailed written and/or oral instructions and interpret diagrams and/or forms
Must possess capacity to deal with complex problems and situations involving multiple variables in standardized situations
Ability to provide peer feedback
Ability to develop coaching skills of others
Ability and willingness to address performance issues
Strong problem solving techniques.
Process and results oriented
Strong verbal and written communication skills
Strong organizational skills
Ability to analyze and interpret data
Work under stress with interruptions and deadlines
Strong customer focus
Strong attention to detail
Ability to work in cross functional teams and with other business leaders
Ability to prioritize detailed tasks with minimal input to accomplish daily and long-term goals
Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis
Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.
Works with a high sense of urgency and the ability to meet deadlines in a fast pace environment

Nice To Haves

Associate’s degree in related field or equivalent combination of experience and education
Optical manufacturing experience preferred

Responsibilities

Oversee quality activities during scheduled shift.
Train and manage performance of staff to support KPI’s.
Manage adequate staffing to meet business needs.
Supervise team to include interviewing and selection, training and development, coaching, counseling and performance management.
Supervise and execute all activities associated with respect to quality, customer service, cost, environmental, health and safety within assigned area.
Responsible for driving results and achieving operational goals and targets identified in “Key Performance Indicators” (KPI).
Facilitate and participate in cross functional teams to develop best practices and drive improvements in overall performance results.
Assist all departments within the facility with identifying trends and using structured problem solving techniques to provide solutions regarding quality.
Ability to communicate and escalate with peers and upper management.
Ensure and maintain the cleanliness and accuracy of all equipment, workstations and overall facility (6S).
Assist Management in research, implementation and associate training on new equipment to maximize quality.
Ensure satisfactory customer service is met and sustained by supporting cross functional closed loop corrective action initiatives.