Quality Assurance Supervisor - AM

Visionworks • Schertz, TX

2d • $25 - $29 • Onsite

About The Position

Oversees all quality activities during scheduled shift in respective areas. Train and manage performance of staff to support KPI’s. Manage adequate staffing to meet business needs.

Requirements

• High School Diploma, GED, Associate degree preferred or equivalent work experience
• Three (3) plus years of leadership responsibility within a diverse workforce in a fast paced environment
• Optical manufacturing experience preferred
• Proficient in Microsoft Office products
• Experience in working with structured procedures and processes
• Obtain and/or maintain ABO Certification required. Associates without ABO Certification must obtain the certification within one year of moving into the position unless otherwise approved by VP, Manufacturing and Store Quality
• Professional written and verbal communication and interpersonal skills
• Ability to read and comprehend complex instructions, correspondence, and/or memos is required, as is the capacity to write similar correspondence relaying opportunities or findings.
• Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively and present information in one-on-one or before groups of Associates of the organization
• Ability to perform the analytical mathematics demanded by the business functions. Aptitude to perform these operations using standard units of measurement, distance, weight, volume, and currency.
• Ability to think logically in following procedures and instructions
• General problem solving abilities
• Exhibit sound and accurate judgment and demonstrate accuracy and thoroughness
• Ability to apply analytical tools and common understanding to carry out detailed written and/or oral instructions and interpret diagrams and/or forms
• Must possess capacity to deal with complex problems and situations involving multiple variables in standardized situations
• Ability to provide peer feedback
• Ability to develop coaching skills of others
• Ability and willingness to address performance issues
• Strong problem solving techniques.
• Process and results oriented
• Strong verbal and written communication skills
• Strong organizational skills
• Ability to analyze and interpret data
• Work under stress with interruptions and deadlines
• Strong customer focus
• Strong attention to detail
• Ability to work in cross functional teams and with other business leaders
• Ability to prioritize detailed tasks with minimal input to accomplish daily and long-term goals
• Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis
• Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.
• Works with a high sense of urgency and the ability to meet deadlines in a fast pace environment

Nice To Haves

• Associate’s degree in related field or equivalent combination of experience and education
• Optical manufacturing experience preferred

Responsibilities

• Supervise team to include interviewing and selection, training and development, coaching, counseling and performance management.
• Supervise and execute all activities associated with respect to quality, customer service, cost, environmental, health and safety within assigned area.
• Responsible for driving results and achieving operational goals and targets identified in “Key Performance Indicators” (KPI).
• Facilitate and participate in cross functional teams to develop best practices and drive improvements in overall performance results.
• Assist all departments within the facility with identifying trends and using structured problem solving techniques to provide solutions regarding quality.
• Ability to communicate and escalate with peers and upper management.
• Ensure and maintain the cleanliness and accuracy of all equipment, workstations and overall facility (6S).
• Assist Management in research, implementation and associate training on new equipment to maximize quality.
• Ensure satisfactory customer service is met and sustained by supporting cross functional closed loop corrective action initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees