Quality Assurance Specialist

DSVFranklin Park, IL
28d$62,500 - $84,500

About The Position

The Quality Assurance Specialist is responsible for ensuring that DSV's transportation and logistics services meet or exceed regulatory requirements and industry standards. They oversee the development and implementation of compliance policies and procedures, and work closely with other departments to ensure adherence to regulations and standards.

Requirements

  • Bachelor's degree in business, logistics, or a related field
  • At least 3-5 years of experience in quality assurance or compliance in the transportation and logistics industry
  • Strong knowledge of relevant regulations and standards in the transportation and logistics industry
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Attention to detail and ability to maintain accurate records
  • Ability to work independently and as part of a team
  • Fluent in English (oral and written)
  • Proficiency in Microsoft Office suite and other relevant software and technology tools.

Nice To Haves

  • Certification in quality assurance or compliance (e.g. CQA, CQE, CCEP)
  • Familiarity with relevant software and technology tools (e.g. transportation management systems, compliance tracking software)

Responsibilities

  • Develop and implement compliance policies and procedures for all transportation and logistics services provided by DSV
  • Monitor compliance with regulations and standards and take corrective action as necessary
  • Conduct internal audits to identify areas for improvement and ensure adherence to compliance policies and procedures
  • Coordinate with other departments to ensure compliance with all relevant regulations and standards, including those related to safety, security, and environmental impact
  • Stay up-to-date with changes in regulations and standards and ensure that DSV remains in compliance
  • Respond to compliance-related inquiries and concerns from internal and external stakeholders

Benefits

  • DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
  • Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
  • Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
  • To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
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