Quality Assurance Specialist
About The Position
Client Relations Specialists serve as the primary liaison to the customer during the follow-up process related to contracts and deeding of their new purchase. Responsibilities include: Ensuring new owners understand their paperwork and contracts Assisting owners in making reservations and providing all necessary information to help them feel confident in their purchase Conducting follow-up and post-sale contact with new owners to reduce cancellations and contract reversals Collaborating closely with the Sales and Hospitality teams to maintain high-quality customer service Providing technical assistance, support, and guidance to owners regarding the product and services associated with ownership
Responsibilities
- Ensuring new owners understand their paperwork and contracts
- Assisting owners in making reservations and providing all necessary information to help them feel confident in their purchase
- Conducting follow-up and post-sale contact with new owners to reduce cancellations and contract reversals
- Collaborating closely with the Sales and Hospitality teams to maintain high-quality customer service
- Providing technical assistance, support, and guidance to owners regarding the product and services associated with ownership
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What This Job Offers
Education Level
No Education Listed
