Quality Assurance Specialist (Compliance Specialist)

Mental Health Systems, Inc.Chula Vista, CA
80d

About The Position

TURN is a non-profit organization whose mission is to improve people’s lives and instill hope by providing cost-effective community-based mental health, drug and alcohol recovery, and housing services. We continually seek new and improved ways of serving our clients and communities. TURN is an essential business. JOB SUMMARY The Compliance Specialist (CS) aids in development, administration, and maintenance of systems to ensure compliance with County and State Medi-Cal (MC) requirements and Medicare requirements, in addition to ensuring accurate data collection and verification using InSyst and/or other information databases. The CS also performs other duties, as assigned by the Program Manager.

Requirements

  • Bachelor of Arts degree in a social services or related field preferred. Master’s degree in human services field highly valued.
  • One-year experience working with participant charts.
  • Two years of administrative experience.
  • Proficient user of Microsoft Office Suite and EHR software.
  • Ability to problem solve and react appropriately to emergency situations.
  • Ability to work independently and effectively collaborate with a team.

Nice To Haves

  • Master’s degree in human services field highly valued.

Responsibilities

  • Maintains systems for accurate service data entry and tracking for program services.
  • Develops and maintains effective liaison with County behavioral health department.
  • Reviews and tracks all service data reports to ensure accurate data entry and billing processes.
  • Completes regular quality improvement reviews of client charts.
  • Facilitates Peer Review process for treatment programs.
  • Conducts HIPAA Site Reviews for program.
  • Monitors and supports the completion of chart archiving for programs.
  • Supports program preparation for all site reviews and chart audits and participates actively during reviews/audits.
  • Organizes documentation requirements for audit appeals or plans of correction.
  • Provides training to staff relevant to all needed areas of chart documentation and contract compliance.
  • Represent Mental Health Division at community and other agency QI meetings and functions.
  • Maintains professional currency by reading appropriate publications, attending seminars, and other training, as necessary.
  • Consults with supervisor and Department and Division staff, on a regular basis to ensure program development.
  • Excellent written and oral communication skills.
  • Management ability to plan, prioritize, control, and evaluate at a level sufficient to ensure the efficiency, effectiveness and success of the program.
  • Effective communications and interpersonal relationships with co-workers and staff.
  • Resourcefulness, initiative, and the ability to work with minimal direction and supervision.
  • Speak well and in an organized manner when making public presentations.
  • Comply with all MHS and program rules, policies and procedures including HIPAA standards.
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