Senior Compliance & Quality Assurance Specialist (Onsite)

RTX • Bridgeport, WV

4d • Onsite

About The Position

We have an exciting opportunity to join our team in Bridgeport, WV as a Senior Compliance & Quality Assurance Specialist. In this role, you will ensure that the quality of products, processes and services from P&W Canada aftermarket network and customer service are compliant with internal and regulatory requirements and are continuously improving.
The Senior Compliance & Quality Assurance specialist manages and conducts quality system and process audits to validate conformance of internal Customer Services Operating Procedures (CSOPs), Service centers, DOFs and suppliers. You will raise non-conformances and follows up on RFA closure including evaluation of RCCA to ensure these are appropriate, robust and permanent. You will ensure RFA resolutions are completed within prescribed deadlines. You will act as liaison/facilitator with other internal or external auditors (i.e., Enterprise Quality Audit Team (EQAT), TCCA, FAA, EASA, Customer, Registrar, etc.), as well as the business. Occasional travel will be required in this role up to a few times per month visiting other locations and supplier locations.

Requirements

• Bachelor’s degree and a minimum of 10 years’ experience in Quality Management in a manufacturing environment, a QA Specialist, QA Analyst, or related Quality Assurance role, OR an associate’s degree and minimum 12 years’ prior relevant experience, OR a High school diploma and minimum 14 years’ prior relevant experience.
• U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Nice To Haves

• AS9100/AS9110 Lead auditor certification
• Experience with process walk and product audit
• 10+ years progressive experience in Aerospace, Aftermarket Operations, or similar functional expertise
• Prior familiarity/experience with P&W Canada engine models
• A&P license a plus.

Responsibilities

• Prepares for and conducts Quality System and process audits, using appropriate tools, techniques and processes.
• Interprets Quality Requirements and applies these to assess auditee's processes and functions.
• Documents findings (e.g., non-conformances, opportunities for improvement, etc.) in appropriate system (e.g., eTQ Reliance system), and assigned accountable stakeholder and resolution deadline, as per QMSP 08-02-06.
• For external audits, may act as a liaison/facilitator with external auditors; and then support the follow-through activities such as any corrective actions required with appropriate internal Business Units and stakeholders.
• Monitors the advancement of open CARS raised to ensure associated stakeholders follow-through with RFA-related tasks in a timely manner; Sends reminder "Action Required" communications, to ensure CARs are resolved within prescribed timeframe; Closes out RFAs when corrective actions have been successfully implemented; Manages RFA escalations as required.
• Prepares for and participates in various Quality meetings (e.g., monthly OPR meetings), to keep abreast of updates, current issues, determine priorities, address open actions, KPI analysis and trending, etc.
• Supports sites by conducting annual audits of internal audits (e.g., P&W Component Solutions Distribution in US, Plant 5, etc.).
• Serves as an Advisory role to the Business, providing guidance and clarifications on myriad inquiries.
• Supports aftermarket supplier qualification / certification.
• Initiates quality issue resolution and corrective actions.
• Proactively supports the RTX CORE program to ensure healthy continuous improvement and sustainability.
• Problems faced may be difficult to moderately complex.
• Influences others outside of own job area regarding policies, practices and procedures.
• Develops and leads implementation of quality initiative strategies.
• Identify required corrective actions/improvement opportunities and drive change accordingly in a timely manner

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees