Quality Assurance Specialist 2

Public Consulting Group • Little Rock, AR

415d • $65,000 - $82,000 • Remote

About The Position

The Quality Assurance Specialist 2 at Public Consulting Group (PCG) is responsible for ensuring that solutions delivered meet quality standards and customer expectations. This role involves creating detailed test cases, performing various types of testing, and collaborating with cross-functional teams to support organizational objectives. The ideal candidate will have a methodical approach to testing, strong analytical skills, and experience in software product development lifecycles.

Requirements

• Strong analytical skills, including the ability to analyze and organize data.
• Ability to manage time to meet critical deadlines.
• Able to learn new or evolving software.
• Proficiency in MS D365, O365 SaaS products.
• Proficiency in MS Office products, including PowerPoint, Excel, and Word.
• Strong communication and influencing skills, and professional business demeanor.
• Ability to work collaboratively, and lead testing initiatives.
• Highly motivated, able to learn quickly, and accountable for committed results.
• Adept and passionate for learning the latest testing technologies, tools, and frameworks.
• Debugging skills: knowledge of SQL for analysis and debugging.
• Demonstrated understanding of the software product development lifecycle.

Nice To Haves

• Iterative Testing Experience (Agile/Scrum experience is a +).
• Experience with modern web technologies/frameworks.

Responsibilities

• Works with Product Managers, Owners, and Development Team members to support organizational objectives.
• Ensures accurate and streamlined communication with team members, supporting the coordination of QA activities.
• Works with business analysts and developers to ensure acceptance criteria and test cases are effective and logical.
• Writes and executes test cases and identifies and recommends additional test cases as needed.
• Provides validation for requirements, design(s), and new software/product components.
• Experience with work item management systems (JIRA is preferred).
• Communicates progress effectively to product teams, following written policy and procedures.
• Participates in and supports planning and task estimation/sizing as part of an Agile delivery team.
• Creates detailed test cases and performs manual testing during different phases of the development lifecycle.
• Performs functional level, system-level integration, and regression testing to ensure product readiness.
• Follows and advocates for quality-centered engineering best practices.
• Assists in the investigation and reproduction of customer-reported issues to help determine root cause.
• Contributes to special quality-related initiatives to improve processes and investigate tools.
• Participates and provides product demonstrations of unreleased product features during UAT.
• Contributes to the review of UAT test plans upon request, providing guidance on test coverage.
• Contributes to QA's standard operating procedures to ensure consistency and a common QA methodology.

Benefits

• Medical and dental care benefits
• 401k
• PTO
• Parental leave
• Bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees