Quality Assurance Roofing Technician
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About The Position
The QA Technical Service Rep is a crucial role within Tremco, responsible for ensuring the quality assurance of installed roofing systems in the designated region. This position involves a variety of tasks that are essential for maintaining the integrity and performance of roofing systems, including built-up roofing (BUR), modified bitumen, single-ply, and fluid-applied systems. The technician will lead efforts in roof patching and repairs as determined by the Quality Assurance Group, ensuring that all work meets the company's high standards and customer satisfaction. In this role, the technician will estimate the necessary materials and labor for repairs, collaborating closely with local WTI Field Representatives and supervisors as needed. Accurate and timely documentation is a key responsibility, as it ensures that all work is completed properly and that customers are fully informed and satisfied with the services provided. The technician will also be expected to communicate professionally and promptly with customers, sales representatives, field staff, and internal personnel regarding all work-related matters. The position requires a strong understanding of the services offered by Tremco, as well as the ability to manage multiple priorities effectively. The technician will work both independently and as part of a team, demonstrating excellent problem-solving skills and the ability to delegate tasks when necessary. Overall, this role is vital for maintaining the quality and reliability of Tremco's roofing systems, contributing to the company's reputation for excellence in the industry.
