Quality Assurance Reviewer

Old Republic Title-posted about 1 month ago

Full-time • Entry Level

Hybrid • Orange, CA

5,001-10,000 employees

Real Estate

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At Old Republic Title, we've built our reputation on accuracy, integrity, and exceptional service. As a Quality Assurance (QA) Reviewer, you'll play a vital role in ensuring that every closed loan package meets the highest standards of quality and compliance before being delivered to our lender partners. This position offers the opportunity to develop valuable experience in the title and escrow industry while contributing to a collaborative, high-performing team that supports successful real estate transactions nationwide. Schedule: Monday-Friday, 9:00 AM - 6:00 PM, with overtime opportunities during peak volume periods. This position will start in person and transition to a hybrid schedule after a probationary period. Preferred Background This is an entry-level opportunity, ideal for candidates who have worked in detail-oriented, production, or document processing roles. Experience in title, escrow, mortgage, or recording environments is a plus, but not required.

Review executed closing documents for accuracy, completeness, and compliance with lender and state/county requirements.
Confirm that funds received align with the CD/ALTA, and promptly notify team members of any discrepancies.
Attach, scan, and organize documents within the system to ensure all records are clear, accurate, and web-viewable.
Verify that lender specifications and title commitments have been fully met before final submission.
Record detailed notes in the operational system regarding file status, review results, and any required corrections.
Collaborate with internal teams to resolve issues quickly and maintain exceptional service standards.
Approve shipping of reviewed and completed loan packages to lenders.
Assist with trailing documents and corrections as needed to finalize files.
Consistently meet production and quality goals while supporting departmental objectives.
Maintain a professional, positive presence in all communications with colleagues, clients, and external partners.

Strong attention to detail and commitment to accuracy.
Excellent organizational and multitasking skills in a fast-paced environment.
Clear and professional written and verbal communication abilities.
A collaborative, solution-oriented mindset with the ability to work both independently and within a team.
Proficiency with Microsoft Office Suite and comfort learning new systems.
Dependable and consistent attendance with a proactive, professional attitude.

Experience in title, escrow, mortgage, or recording environments is a plus, but not required.

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee's primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets

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