Installations Quality Assurance Representative

Rasa Floors & Carpet Cleaning LLC • Philadelphia, PA

66d • $20 - $22 • Onsite

About The Position

Rasa Floors is a leader in the flooring industry, providing same-day and next-day installations, extended service hours, and an unwavering commitment to quality. Founded in 1994, Rasa Floors has locations in multiple states across the U.S. and continues to expand nationally, offering many opportunities for career advancement. We are hiring a Quality Assurance Representative to ensure our flooring installations in the Philadelphia area meet the highest standards. You’ll play a key role in maintaining client satisfaction and supporting our Operations and Installation teams.

Requirements

• 2+ years of experience in flooring installation or related quality assurance work.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a collaborative team.
• Proficient in Windows and Microsoft Office.
• Comfortable with frequent travel (up to 50% of the time).
• Forklift certification and valid driver’s license required.

Nice To Haves

• Bilingual (English/Spanish) preferred.

Responsibilities

• Conduct on-site inspections of flooring installations to ensure compliance with company standards.
• Identify, document, and follow up on installation deficiencies.
• Provide feedback and coaching to installation teams to drive continuous improvement.
• Collaborate with Operations and Customer Service to resolve client concerns.
• Maintain accurate inspection records and assist in refining quality control procedures.
• Support client satisfaction initiatives by ensuring installations consistently exceed expectations.

Benefits

• Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, and Accident & Critical Illness plans starting at 30 days.
• 401(k) with company match up to 4% after 90 days.
• Paid time off (PTO) – up to 2 weeks in your first year, starting after 30 days.
• 9 Paid Holidays
• Education Reimbursement Program
• Employee Discounts
• Volunteer Hours – Get paid to volunteer (3 hours per month)
• Career Development and Advancement Opportunities – We promote from within!
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees