Quality Assurance Operations Manager

COLUMBIA GRAIN-posted 2 days ago
Full-time • Manager
Onsite • Great Falls, MT
101-250 employees
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The Training and Quality Control Manager is responsible for overseeing employee development and ensuring product quality within the manufacturing facility. This role combines the design, implementation, and evaluation of training programs with the management and continuous improvement of quality control processes. The manager works closely with production teams, supervisors, and upper management to maintain compliance with industry standards and drive operational excellence.

  • Assess training needs through job analysis, performance appraisals, and consultation with department managers.
  • Design, develop, and deliver training programs for new hires and existing staff, focusing on manufacturing processes, equipment operation, safety, and company policies.
  • Evaluate the effectiveness of training sessions and modify programs as needed.
  • Maintain training records and ensure all certifications are up to date.
  • Foster a culture of continuous learning and professional development.
  • Introduce and Integrate R&D Initiatives: Lead the initiation and incorporation of new research and development projects, ensuring alignment with organizational objectives and adherence to industry regulations and best practices.
  • Develop, implement, and monitor quality control systems to ensure product standards are met.
  • Supervise quality control staff and coordinate inspection activities throughout the production process.
  • Investigate product quality issues, perform root cause analysis, and implement corrective/preventive actions.
  • Ensure compliance with regulatory requirements, industry standards, and customer specifications.
  • Analyze quality data, prepare reports, and present findings to management.
  • Work closely with production, engineering, and maintenance teams to resolve quality issues and improve processes.
  • Lead internal audits and participate in external audits as required.
  • Train and mentor quality control personnel.
  • Promote a culture of quality, safety, and continuous improvement across the organization.
  • Ensure Compliance with PPE Standards: Oversee the proper selection, use, and maintenance of personal protective equipment (PPE) to safeguard team members from workplace hazards, in alignment with company policies and regulatory requirements.
  • Bachelor’s degree in engineering, Manufacturing, Industrial Management, or related field (preferred).
  • Proven experience in training and quality control roles within a clean plant environment.
  • Knowledge of quality management systems and lean manufacturing.
  • Excellent communication, leadership, and interpersonal skills.
  • Proficient in data analysis and reporting tools.
  • Experience working with grain processing equipment, including destones, vibrating screens, gravity separators, magnet separators, color sorters, graders, conveyors, and dust collectors is preferred.
  • Comprehensive Health, Dental, and RX benefits
  • Company paid Life Insurance and Disability
  • Flexible Spending Plans
  • Employee Assistance Program
  • 401K Retirement savings plan
  • Paid Holidays, Vacation and Sick leave
  • Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required.
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