QUALITY ASSURANCE MANAGER (REMOTE)

Compass Group
5dRemote

About The Position

This position is part of the Quality Assurance Department Supply Chain technical team. This team conducts due diligence activities to ensure suppliers to Compass Group and Foodbuy Members meet our Four Pillars (Food Safety, Food Quality, Food Fraud and Food Defense) while meeting the Three Cs (Country, Customer and Corporate). The Quality Assurance Manager executes a variety of supply chain oversight activities. Primary responsibilities include supplier assessments, field investigations, supplier and product performance and oversight. A strong food industry background of food supply chain sectors including on-farm/manufacturing, distribution and quality assurance is a must. The QA Manager must have the ability to communicate technical concepts to both technical and non-technical people.

Requirements

  • Education: B.S. degree in food technology, food science or related curriculum and/or experience required.
  • Experience: candidate ideally will have at least five (5) years of work experience in the food industry technical, professional, quality assurance or supervisory position involving food safety accountability and the exercise of judgment.
  • Working knowledge and understanding of FDA and USDA regulatory requirements and industry practices
  • Knowledge and understanding of food safety management systems including GFSI-recognized certification programs, HACCP and pre-requisite programs is a must.
  • Commodity/product knowledge.
  • Audit experience.
  • Must have strong interpersonal skills and be a strong, persuasive communicator with the ability to relate to other professionals, peers, and field operators, both technical and non-technical.
  • Strong technical writing verbal communication skills with attention to detail.
  • Ability to coordinate assigned activities within a team environment.
  • Analytical thinking is essential. Intellectual curiosity a must. Ability to function effectively within a fast-paced, diverse, and evolving corporate culture is necessary.
  • Technical acuity and confidence to act.
  • Strong organizational skills with the ability to effectively plan, organize and prioritize work.
  • Must be able to manage multiple projects and priorities in a prompt, accurate and efficient manner.
  • Energetic, enthusiastic, self-motivated and ability to work independently and collaboratively.
  • Ability to function effectively within a fast-paced, diverse and evolving corporate culture is necessary.
  • Travel required as assigned.
  • Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs.

Responsibilities

  • Supplier reviews, assessments and field investigations
  • Responds to supplied product safety and quality issues, including defect complaints and recalls and other alerts/advisories.
  • Actively and cooperatively participates in team collaboration efforts to improve common workflows, procedures, and tasks to increase efficiency and assure stakeholder satisfaction.
  • Participate in team meetings and presentations to internal stakeholders.
  • Other tasks, projects or technical research as assigned by the Director of Supplier Risk.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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