Quality Assurance Manager

Advion Interchim Scientific • Ithaca, NY

1d • $85,000 - $100,000

About The Position

Advion, Inc. is seeking a Quality Assurance Manager to lead the development, implementation, and maintenance of the company's Quality Management System (QMS) in alignment with ISO standards and applicable U.S. export control regulations, including ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations). Reporting directly to the CEO, this role serves as the organizational authority for quality compliance, audit readiness, corrective and preventive actions (CAPA), and quality performance reporting. The Quality Assurance Manager oversees Quality Control personnel and works cross-functionally to ensure product integrity, regulatory compliance, and continuous improvement across operations, engineering, and manufacturing.

Requirements

• Bachelor's degree in engineering, science, or a related technical discipline
• Demonstrated experience managing quality systems in an ISO-aligned environment
• Working knowledge of quality control methodologies, audits, CAPA, and documentation control
• Familiarity with ITAR and/or EAR requirements as they relate to documentation, records, and compliance controls
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong technical writing, documentation, and verbal communication skills

Nice To Haves

• Prior experience in a regulated manufacturing, scientific, or technology environment
• Experience managing or supporting export-controlled programs or products
• Prior people-management or supervisory experience
• Membership in professional quality or regulatory organizations

Responsibilities

• Establish, maintain, and continuously improve the Quality Management System in accordance with applicable ISO standards
• Ensure QMS documentation, records, and procedures are controlled, current, and audit-ready
• Lead document control, record retention, and change management processes
• Ensure consistent application of quality procedures across departments
• Support company compliance with U.S. export control regulations, including ITAR and EAR, as they relate to quality systems, documentation, records, and controlled technical data
• Ensure quality and QC documentation supports export compliance requirements, including traceability and access controls
• Partner with leadership and relevant stakeholders to support internal controls, audits, and regulatory inquiries related to export compliance
• Develop and manage Quality Control processes, including: Control of nonconforming material and disposition processes Calibration compliance for inspection, measurement, and test equipment Management of approved deviations, waivers, and concessions Corrective and Preventive Action (CAPA) systems, including root cause analysis and effectiveness verification
• Ensure quality records are accurate, complete, and retained per regulatory and internal requirements
• Plan, host, and lead internal audits to assess compliance with ISO standards, internal procedures, and regulatory requirements
• Serve as the primary point of contact for external audits, including customer, certification body, and regulatory audits
• Prepare audit documentation, manage findings, and ensure timely closure of corrective actions
• Define, track, analyze, and report quality metrics and key performance indicators (KPIs) to executive leadership
• Identify trends and systemic risks impacting quality or compliance
• Lead and support continuous improvement initiatives focused on process effectiveness, compliance, and risk reduction
• Oversee warranty approval processes to ensure consistency, compliance, and traceability
• Lead investigations into customer complaints, including root cause analysis and corrective actions
• Interface with customers as needed on quality-related issues
• Directly manage Quality Control personnel
• Ensure QC staff are trained, qualified, and compliant with quality and regulatory requirements
• Establish performance objectives, conduct evaluations, and support professional development
• Promote a culture of quality ownership, ethical conduct, and continuous improvement

Benefits

• Competitive compensation ($85,000 - $100,000)
• High-visibility role with direct executive engagement
• Opportunity to lead and mature quality systems in a regulated, technology-focused organization
• Collaborative culture emphasizing compliance, ethics, and continuous improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager