Quality Assurance Manager
About The Position
You’re not just managing quality. You’re protecting trust. In this role, you become the steady force behind every product families rely on. The invisible guardian who ensures what reaches their homes is safe, consistent, and worthy of their confidence. You’ll build systems that stand strong under scrutiny. You’ll transform complexity into clarity. You’ll create calm where others see risk. There’s deep pride in knowing your standards shape everything. Every product launch. Every supplier partnership. Every improvement that prevents issues before they begin. You won’t just maintain quality. You’ll redefine what uncompromising integrity looks like in natural health. To set a new standard for integrity that others aspire to match. To lead a team that grows because of your example. Your work won’t just protect products. It will protect people. Your next 5 minutes could land you in our top 5% shortlist — click Apply to start your application (a short, simple step to put you in the running). ROLE SNAPSHOT — Location/Schedule: Remote or On-site, Full-Time Purpose: Lead and strengthen the Quality Management System while ensuring product excellence across the full lifecycle.
Requirements
- Bachelor’s degree in Quality, Food Science, Chemistry, Biology, Engineering, or related discipline.
- 3–5 years of quality experience in dietary supplements, food/beverage, pharma, or another regulated industry.
- 2–3 years of leadership or management experience.
- Strong knowledge of cGMP and FDA/FTC regulatory frameworks.
- Experience with supplier qualification, audits, and quality system management.
- Demonstrated experience in root cause analysis, CAPA management, and documentation control.
- Strong analytical, organizational, and cross-functional collaboration skills.
Nice To Haves
- Master’s degree in a scientific or technical field.
- ASQ certifications (CQE, CQA, CMQ/OE).
- Experience with new product introduction and lifecycle management.
- Familiarity with ISO 9001 or similar quality frameworks.
- Experience working with international suppliers or global manufacturing partners.
- Experience using digital QMS platforms or ERP-based quality modules.
Responsibilities
- Maintain and enhance the Quality Management System, including controlled documentation and standard operating procedures.
- Ensure compliance with applicable regulatory and industry standards across all product categories.
- Lead internal audits and support third-party or regulatory inspections.
- Oversee supplier and contract manufacturer qualification, audits, and ongoing performance monitoring.
- Approve raw material specifications, finished product testing requirements, and release documentation.
- Manage complaint investigations, root cause analyses, and corrective and preventive actions.
- Supervise and develop QA team members, fostering accountability and continuous improvement.
- Track and report quality metrics and trends to senior leadership.
Benefits
- Medical, Dental, and Vision coverage
- Accident, Hospital Indemnity, and Critical Illness
- Employee Assistance Program (EAP)
- Employer Paid Life and AD&D Insurance
- Optional Supplemental Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Health Spending Accounts
- Dayforce Wallet – get paid as you earn
- Employee Discount
- Retirement Planning (401k with matching contribution)
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service, starting at 20 days annually.
- 9 Paid Holidays per year, including 1 floating holiday.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
