Quality Assurance Manager
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About The Position
A Quality Assurance Manager job is available with the City of Fort Worth Fire Department Emergency Services Division. Under administrative direction, leads and oversees quality management functions, supervising staff responsible for performance monitoring, data analysis, and continuous improvement initiatives. Conducts complex operational, policy, and program evaluations to enhance service delivery, ensure regulatory compliance, and support strategic decision-making. Coordinates quality assurance efforts across divisions and with external partners to promote efficiency, accountability, and high standards of public safety. Provides high-level analytical and administrative support to executive leadership, driving department-wide excellence in operations and outcomes.
