Quality Assurance Manager-Customer Service
Under Armour
418d•$82,154 - $112,961•Remote
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About The Position
The Customer Service Quality Assurance (QA) Manager at Under Armour leads a centralized quality assurance team responsible for ensuring a high level of customer satisfaction across various channels. This role focuses on analyzing and evaluating customer interactions to provide feedback and drive improvements in customer service, ultimately enhancing the overall customer experience and operational efficiency.
