Quality Assurance Intern

NEW ERA CAP LLCBuffalo, NY
7d$17Onsite

About The Position

The Quality Assurance Intern is an integral member of the North American Quality Assurance team, adding value through assisting with compliance data management, North America customer returns and quality management within our global supply chain.

Requirements

  • Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to quickly learn and adopt new system
  • Comfortable collaborating effectively with cross-functional teams
  • Strong attention to detail and commitment to accuracy
  • Highly organized with the ability to manage multiple priorities and meet deadlines
  • Excellent verbal and written communication skills; able to communicate professionally via phone, email, and in-person
  • Flexible and adaptable; able to respond quickly to changing circumstances
  • Innovative mindset with the ability to enhance existing processes and solutions
  • Enthusiastic, proactive, and positive, with a track record of managing change with persistence and urgency
  • Must be currently enrolled in a Bachelor’s or Master’s program within Quality Management, Sourcing, Product Development or a related field

Nice To Haves

  • Experience with SAP and PLM a plus

Responsibilities

  • Learn about global restricted substance requirements, raw materials testing, global cap and apparel manufacturing, 3rd party final product inspections and the quality systems that must be in place for success
  • Participate in pre-production meetings with design, sourcing and production teams on major licensed programs. (MLB, NFL, WNBA, NBA, etc.)
  • Assist with raw material testing and final inspection data management and analysis.
  • Support global quality initiatives
  • Develop relationships with overseas production vendors and NEC regional teams
  • Analyze monthly key performance indicators to assist global vendors in corrective actions needed to improve monthly quality performance
  • Create additional manuals, guides and work instructions for our global vendor base and domestic DC partners
  • Organize and maintain quality documents through new document control measures.
  • Inspect customer returns and learn how to properly investigate for fault
  • Keep all sensitive matters confidential
  • Other projects as assigned

Benefits

  • paid parking
  • exclusive discounts on apparel and headwear
  • professional development opportunities
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