Quality Assurance Intern
About The Position
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World’s Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Position Purpose: The Quality Assurance Intern will support the Business Services Office by assisting in the evaluation, measurement, and improvement of operational performance. This internship offers hands-on experience in analyzing workflow efficiency, conducting performance reviews, and supporting initiatives that strengthen process quality. Working under the supervision and guidance of the internal QA team, the intern will gain exposure to essential office skills and quality practices. They will contribute to projects focused on enhancing productivity, identifying improvement opportunities, and delivering data‑driven insights that help optimize day‑to‑day operations.
Requirements
- Currently a Junior or Senior pursuing a bachelor's degree in Business, Business or Data Analytics or Physical sciences related field.
- Proficient in Microsoft Office Suite, especially Excel, Word, and Outlook.
- Strong organizational and time management skills with attention to detail.
- Must be able to work onsite from June 1, 2026, to August 7, 2026
- Full-Time Internship requiring 40 hours per week onsite
- All employees must reside within 100-mile radius of our location at 16680 Balance Cove, Land O’ Lakes, FL 34638.
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Responsibilities
- Evaluate patient balances and denial data to identify performance trends, root causes, and opportunities to improve workflow efficiency.
- Support the QA team in assessing and monitoring overall office performance and quality metrics.
- Assist in designing and refining QA audits, reviews, and evaluation tools that enhance operational effectiveness.
- Contribute to automation and process-improvement projects aimed at optimizing workflows and increasing productivity.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Number of Employees
5,001-10,000 employees
