Quality Assurance/ Improvement Coordinator

Center for Family and Child Enrichment • Miami Gardens, FL

24d

About The Position

As a Quality Assurance /Improvement Coordinator you will assist with the coordination and implementation of the organization’s Quality Assurance (QA), Quality Improvement (QI) and Risk Management programs. This position entails a flexible work schedule-generally 8:30 am - 5:00 pm, including a half hour lunch period.

Requirements

• High School Diploma
• A minimum of three-five years of experience in monitoring or managing quality assurance, -OR- program management
• Programs and Health information management knowledge
• Knowledge Health Information Management procedures.
• Knowledge of Emergency Procedures
• Knowledge in Child Welfare Programs and Human/ Social Services
• Knowledge of Administrative/Office Procedures
• Possess strong computer skills.
• Strong analytical skills.
• Experience with uploading and downloading data from one system to another.
• Experience in high-volume data collection
• Effective communicator both written and orally
• Strong knowledge of contracts requirements
• Proficiency in the use of Microsoft Word, Windows, Microsoft Outlook, Excel and spread sheet applications.
• Must type a minimum of 25-35 wpm
• Data entry experience
• Access to a well-maintained vehicle, valid auto insurance, and a current and valid Driver’s License.

Responsibilities

• Coordinate standing and adhoc QA/I Committees by providing required support functions, such as meeting notices, minutes, and meeting packets.
• Extract data from clinic, behavioral health electronic health/clinic systems, and child and family programs within established timeframes, and perform requested reviews.
• Administer and summarize patient and client feedback surveys.
• Summarize and prepare graphs for peer reviews, clinical quality measures, and performance improvement activities.
• Conduct internal audits and inspections, and prepare summary reports and provide feedback to each department
• Perform PDSA (Plan-Do-Study-Act) to plan and implement changes, study the results of the changes, and act on outcomes of assessments.
• Track contractual requirements to validate compliance and prepare analytical reports.
• Provide reports of aggregated data using spreadsheets, graphs and other application as assigned.
• Provide support for external reviews and reporting, such as UDS, FTCA, and COA.
• Work closely with Director, Quality Improvement and Risk Management to ensure ongoing compliance with the organization’s QA/QI and Risk Management programs.

Benefits

• You will make an invaluable impact in the community
• We offer growth and professional development opportunities
• You may qualify for Public Service Loan Forgiveness
• We offer benefits; PTO, Medical, Dental, Vision, 403b retirement plan and more for qualified positions.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees