Quality Assurance Field Supervisor
About The Position
Abcor Home Health, Inc., is growing and we are hiring a bilingual Quality Assurance Supervisor to join our team in our Chicago, IL (North Side) office What We Can Offer You: Pay range of $41500 per year - $43000 per year Medical, dental, vision, life and disability Insurance Available the first of the month following 30 days of employment Use of Company issued vehicle 401(k) with company match Available after 90 days of employment Paid Time Off 13 PTO days for the initial calendar year of employment, prorated depending on the start date during the calendar year Available following the initial 90 days of employment PTO resets at the start of each calendar year Paid Company Holidays 6 paid company holidays per calendar year
Requirements
- High school diploma or GED
- Ability to travel throughout the Chicago, IL (North Side) Area
- Strong communication, interpersonal, and organizational skills
- Intermediate skills in Microsoft Excel, Outlook, and Teams
- Good time management skills and the ability to manage multiple visits efficiently
Nice To Haves
- Experience in homecare services
- Bilingual Spanish is a plus
Responsibilities
- Complete 25 weekly home visits to assess care quality, caregiver performance, and alignment with client care plans and company standards.
- Ensure compliance with IDoA standards, HCAoC policy, and documentation requirements.
- Observe, coach, and support caregivers, providing feedback and training as needed.
- Identify home safety risks and educate clients on safety precautions.
- Partner with branch management on client safety, compliance, and overall satisfaction.
- Maintain accurate visit documentation and weekly reports.
- Serve as a primary point of contact for clients and caregivers.
- Report to the Branch Manager and use a company vehicle; daily in-office check-in required.
Benefits
- Pay range of $41500 per year - $43000 per year
- Medical, dental, vision, life and disability Insurance
- Available the first of the month following 30 days of employment
- Use of Company issued vehicle
- 401(k) with company match
- Available after 90 days of employment
- Paid Time Off
- 13 PTO days for the initial calendar year of employment, prorated depending on the start date during the calendar year
- Available following the initial 90 days of employment
- PTO resets at the start of each calendar year
- Paid Company Holidays
- 6 paid company holidays per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
