Quality Assurance Document Control Specialist III

doTERRA International LLCPleasant Grove, UT
6d

About The Position

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Job description: This position assists in quality event management in compliance with regulations, Good Manufacturing Practices (GMPs) and Good Documentation Practices (GDPs).

Requirements

  • Associate degree required, bachelor’s preferred
  • Minimum 3 years in document control within a regulated environment, with leadership experience
  • Proficient with Microsoft Office Suite, Quality Management Systems, Electronic Resources Planning systems, and Project Management systems
  • Must be skilled in technical writing, editing, and document lifecycle management
  • Strong problem-solving skills, experience managing escalations, leading large-scale projects, and driving continuous improvement
  • Must be detail oriented, self-motivated, and collaborative
  • Excellent communication, training, and stakeholder management skills
  • Adaptable to change, able to manage competing priorities, and comfortable in a fast-paced, regulated environment
  • Must be willing and able to spend most of the workday performing computer-based tasks

Nice To Haves

  • bachelor’s preferred

Responsibilities

  • Any DC Specialist 1 and 2 responsibilities
  • Manage Quality Events including change controls, nonconformances, deviations, corrective and preventive actions, etc.
  • Lead cross-functional teams in change control initiatives, ensuring seamless coordination between departments and compliance with regulatory standards
  • Lead the development, implementation, and continuous improvement of document control processes to ensure efficiency, compliance, and standardization across all departments
  • Mentor other document users, including other DC Specialists, in instructional documentation practices and quality events
  • Drive process automation and system enhancements to improve document management workflows and optimize efficiency
  • Collaborate with management and regulatory teams to ensure documentation aligns with audit and compliance expectations, supporting regulatory inspections and internal/external audits
  • May cover for DC leads who are out of office
  • Support regulatory audits as assigned
  • May be required to work annual company convention
  • Performs other duties as assigned by QA Management
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