Quality Assurance Coordinator

Hilton Grand Vacations•Orlando, FL

About The Position

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Responsibilities

Sort and prepare accurate order of HGV contract documents to present to new and upgrading owners
Monitor and record any customer cancelations letters that come into the department. Assist in processing those cancelations
Prepare file that shows pending contract deals and the total net sales value of each contract.
Prepare and supervise the Issue Report while communicating / following up with QA manager
Assist in reviewing all mail out contracts for accuracy prior to being mailed out
Stock items for the day which can include lifting boxes up to 20 pounds.
Responsible for inventory and supplies for the quality assurance department
Assist with various projects and programs that may arise in the general operations of the quality assurance department
Order any office supplies for the department
Assist with the resolution of audit issues
Create, distribute and manage all QA schedules