Quality Assurance Coordinator

SGS • Vallejo, CA

1d • $25 - $28

About The Position

The Quality Assurance Coordinator ensures the laboratory’s Quality Management System (QMS) complies with ISO/IEC 17025, ISO 9001, 10 CFR 50 Appendix B, and 10 CFR 21, supporting testing, calibration, and certification activities to meet regulatory and customer requirements.

Requirements

• High school diploma or equivalent (required); bachelor’s degree preferred.
• 3+ years of experience in a quality role, preferably in a testing or certification environment.
• Strong knowledge of ISO/IEC 17025, ISO 9001, 10 CFR 50 Appendix B, and 10 CFR 21.
• Strong writing skills for SOPs, audit reports, and compliance documentation.

Responsibilities

• Maintain and improve the QMS in accordance with ISO/IEC 17025, ISO 9001, and ISO/IEC 17065.
• Manage document control, including creation, revision, approval, and recordkeeping of controlled documents.
• Serve as the primary contact for accreditation bodies and regulatory agencies.
• Conduct and/or participate in internal and external audits; manage accreditation audits and inspections.
• Investigate nonconformities, implement corrective actions, and verify effectiveness.
• Maintain training records and ensure personnel are qualified and competent.
• Conduct or coordinate quality system training.
• Support continuous improvement in testing, certification, and quality processes.
• Assist with customer complaints and ensure proper investigation and resolution.
• Collaborate with staff to ensure accurate and reliable test and certification results.
• Communicate QMS status and compliance updates to management.

Benefits

• Medical, dental and vision insurance, life insurance, employee assistance programs.
• In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Online training courses, virtual and classroom development experiences, tuition reimbursement program
• Paid-time off and family leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED