Quality Assurance Coordinator

LSG Sky Chefs • Philadelphia, PA

181d • $15 - $23

About The Position

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. The primary responsibility of the Quality Assurance Coordinator is to maintain the “Global Quality System” of LSG Skychefs and LHI to ensure the Customer Service Center (CSC) is in compliance with customer, Federal Drug Administration (FDA), US Department of Agriculture (USDA), and Seafood Hazard Analysis and Critical Control Points (HACCP) plans including USDA and FDA regulatory standards.

Requirements

• High School Diploma or equivalent.
• Bi-lingual in English and Spanish.
• Proficient in using computer and basic software such as Microsoft Office, creating and maintaining trending charts, SOPs, and using calculators, weight scales, thermometers, metal detectors, ATP testing equipment, and mechanical food portioning and processing equipment.
• Previous food industry and quality assurance experience is a plus.
• Ability to work in a cold environment.

Responsibilities

• Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS including Food Safety, Sanitation, and Regulatory Agencies.
• Daily monitor of Good Manufacturing Practices (GMPs) for compliance.
• Verify coolers and freezer room temperature for compliance.
• Perform environmental swabs and microbiological sampling, submitting to local laboratory for analysis.
• Obtain Chef Table samples to verify compliance to specification.
• Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements.
• Conduct work station inspections to verify compliance including gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, and PHF set-up.
• Conduct portion control weight compliance to specifications.
• Conduct inspection checks for dispatch, galley, non-bonded, bonded, and equipment.
• Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis.
• Create charts, trending reports, training materials, and visuals.
• Maintain, monitor standards and train employees in compliance with the Regulated Garbage Standards to meet USDA requirements.
• Support the Jump-off (commissary) locations with oversight.
• Train hourly employees as needed.
• Perform other tasks as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED