Quality Assurance & Compliance Officer

Hidden Roots LLC•Hopewell, VA

3d•Hybrid

About The Position

We are seeking a detail-oriented and experienced Quality Assurance & Compliance Officer to support our organization in maintaining high standards of documentation, regulatory compliance, and service quality. This role is responsible for reviewing clinical documentation, auditing client charts, and ensuring adherence to state and organizational requirements. The ideal candidate is highly organized, analytical, and knowledgeable in healthcare or behavioral health compliance standards.

Requirements

Previous experience in quality assurance, compliance, or medical record auditing (behavioral health experience preferred)
Strong knowledge of documentation standards, including progress notes and client record requirements
Familiarity with Virginia Medicaid and/or behavioral health regulations is highly preferred
Excellent attention to detail and analytical skills
Strong written and verbal communication skills
Ability to work independently and manage multiple tasks efficiently
Proficiency in electronic health record (EHR) systems
Bachelor’s degree in Healthcare Administration, Nursing, Social Work, or related field (preferred)

Responsibilities

Review and audit client charts to ensure accuracy, completeness, and compliance with Virginia state regulations and organizational policies
Monitor and evaluate progress notes for quality, timeliness, and adherence to documentation standards
Identify documentation errors, inconsistencies, or compliance risks and provide corrective recommendations
Collaborate with clinical and administrative staff to ensure proper documentation practices
Track audit findings and prepare reports for leadership review
Assist in developing and implementing quality assurance processes and compliance protocols
Support staff training and education related to documentation standards and regulatory requirements
Stay up to date with applicable state, federal, and payer regulations