Quality Assurance & Compliance Manager

Voyant Beauty•Elkhart, IN

43d

About The Position

Voyant Beauty believes our people are more than just employees; they're the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual's contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team. Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life. Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel. If you're seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey. A Brief OverviewThe Quality Assurance & Compliance Manager will oversee all aspects of quality operations at a high-volume manufacturing facility. This role ensures compliance with regulatory standards, internal specifications, and customer expectations by managing quality systems, compliance programs, and continuous improvement initiatives. The position requires leadership, strategic alignment with business objectives, and the ability to foster a high-performance culture within a regulated manufacturing environment.What you will do

Requirements

7-9 years of progressive QA experience in regulated manufacturing (OTC, pharma, cosmetics, personal care) with 3+ years in leadership. (Preferred)
7-9 years FDA regulations, GMP, ISO standards, electronic QMS platforms. (Preferred)
7-9 years proven success leading audits, managing CAPA, and driving compliance initiatives. (Preferred)
7-9 years communication, analytical, leadership, and problem-solving abilities. (Preferred)
Deep understanding of FDA, GMP, ISO, and related compliance frameworks. (High proficiency)
Ability to oversee CAPA, deviations, audits, training, calibration, and complaint handling. (High proficiency)
Ability to mentor, coach, and foster high-performance culture. (High proficiency)
Skilled in preparing for, leading, and responding to external/internal audits. (High proficiency)
Apply CI methodologies to reduce risk and enhance efficiency. (High proficiency)
Root cause analysis, trend analysis, and data-driven decision-making. (High proficiency)
Clear, persuasive communication across functions and with stakeholders. (High proficiency)
Ability to prioritize, manage timelines, and deliver cross-functional quality initiatives. (High proficiency)

Nice To Haves

Master's
Auditor certification (ASQ CQA, ISO Lead Auditor) (Preferred)

Responsibilities

Lead, mentor, and develop the QA team; align quality objectives with business goals and regulatory requirements; serve as a key member of site leadership influencing cross-functional decision-making.
Manage investigations (NCPs, deviations, CAPA), change control, plant procedures (Level I-III), and annual product reviews. Ensure effective governance of quality systems.
Lead internal audit program, act as site contact for external audits (customer/regulatory), ensure audits (Internal & external)/regulatory inspection readiness, prepare responses, and drive sustainable CAPA implementation.
Maintain compliance with FDA, GMP, ISO, and other standards; monitor/report KPIs (CAPA effectiveness, audit scores, complaints, training); present updates to leadership and stakeholders.
Oversee calibration, quality training (onboarding, cGMP, role-specific modules), and complaint handling investigations with trend analysis.
Champion Lean, Six Sigma, and other quality methodologies; identify systemic issues and implement preventive/corrective actions to enhance efficiency.
Support corporate initiatives related to quality and compliance.
Collaborate with cross-functional teams to resolve product integrity issues.
Participate in strategic projects, including systems upgrades and policy harmonization.
Represent the facility in corporate, customer facing or external quality forums.
Travel (up to 10-15%) for audits, training, and corporate meetings.
Some duties may vary slightly by location.