Quality Assurance Associate

KRISTEN DISTRIBUTING CO•Bryan, TX

4h•Onsite

About The Position

The Quality Assurance Associate at Kristen Distributing Company plays a key role in ensuring order accuracy and product integrity before delivery. This position is responsible for inspecting all completed customer orders to verify correct product selection and evaluate the structural quality of each pallet build. The Quality Assurance Associate helps reduce errors and product damage by identifying improperly built or incomplete orders and working directly with Order Selectors to correct any issues. This role is critical in maintaining a high standard of service and safety during warehouse operations.

Requirements

High school diploma or equivalent.
Previous experience in warehouse, shipping, or inventory operations preferred
Basic computer skills and familiarity with inventory systems; experience with Encompass is a plus
Ability to work efficiently in a fast-paced, physically demanding environment
Strong attention to detail and ability to identify errors and quality concerns
Knowledge of proper cart/pallet building and stacking techniques is preferred
Strong communication skills and confidence in providing direction to team members
Physical ability to lift up to 50 pounds and perform tasks requiring frequent standing, bending, and reaching
Ability to follow instructions, complete tasks independently, and meet shift expectations
Commitment to following safety procedures and maintaining a clean, organized work environment
Willingness to work in a fast-paced environment and adapt to changing priorities
Must be able to pass a drug test and background check

Responsibilities

Order Inspection: Review all built customer orders to confirm correct products were selected and quantities match the pick list
Order Evaluation: Inspect the physical build of each order to ensure pallets are stable, secure, and safe for transport
Accuracy Checks: Identify and report any missing products or overages before the order is loaded for delivery
Correction Oversight: Communicate with Order Selectors when an order needs to be rebuilt or corrected and ensure changes are completed
Damage Prevention: Evaluate stacking methods and wrapping to minimize the risk of product damage during transportation
Process Improvement: Help reinforce best practices for order building and pallet safety through ongoing communication and coaching
Documentation: Note order issues and correction trends to assist with training and performance improvement
Warehouse Communication: Coordinate with warehouse leads and supervisors to resolve issues related to order fulfillment
Work Area Maintenance: Maintain a clean and organized QA station and contribute to warehouse cleanliness efforts
Lifting & Handling: Safely lift and move products up to 50 lbs. while following proper handling techniques and safety protocols
Other Duties: Demonstrate flexibility and initiative by performing other job-related tasks as assigned to support warehouse operations

Benefits

Top-Tier Medical Coverage: Access a $0 deductible, $0 out-of-pocket health plan through Curative with 100% coverage for in-network care after completing a simple baseline assessment. Most generic prescriptions are also free when filled at preferred pharmacies.
Dental, Vision, and Supplemental Coverage Options: Customize your benefits with voluntary plans for dental, vision, short- and long-term disability, accident, critical illness, and life insurance.
Company-Paid Life & AD&D Insurance: Every full-time employee receives a $30,000 company-paid life insurance and accidental death & dismemberment policy at no cost.
401(k) with Company Match: Plan for your future with our retirement savings program, which includes a company match to help your money grow faster.
Work-Life Balance: Recharge and rejuvenate with weekends off, empowering you to strike the perfect balance between your professional and personal life.
Paid Time Off: Unwind and indulge in well-deserved relaxation with our generous paid time off policy, available after just six months of employment.
Paid Holidays: Celebrate the joys of life with eight paid holidays annually, creating cherished moments with loved ones throughout the year.
Efficient Paydays: Experience seamless and hassle-free paydays through our convenient bi-weekly pay schedule and direct deposit payment system, allowing you to focus on what matters most.
Employee Counseling: Access free, confidential counseling from our dedicated on-staff counselor, providing invaluable support for life's everyday challenges.
Provided Equipment: We furnish essential tools and technology to support employees in their roles, fostering productivity and seamless communication across the organization.