Quality Assurance Associate

EMINENT, INC.•Cerritos, CA

30d

About The Position

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com [https://www.revolve.com/]. At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Main purpose of the Quality Assurance Associate role: Minimize monetary loss of defective merchandise by identifying the most effective defect recovery process for each item.

Requirements

High level of attention to detail and the ability to identify apparel and non–apparel flaws
Hands-on approach at restoring merchandise quickly and efficiently
Apparel construction and fabrication knowledge
Strong communications, prioritizing, and organizational skills
Ability to take ownership of assigned tasks and meet responsibilities without supervision
Ability to work successfully with any personality type and be a team player
Sense of urgency and ability to maintain performance quality under pressure
Experience working in a QA/QC, Production or Warehouse environment required
Computer literate in Excel, Word and Email required
Proficient in English
Physically capable to stand and walk for entirety of shift

Nice To Haves

Technical fashion, garment construction or fabrication knowledge preferred

Responsibilities

Minimize monetary loss of defective merchandise including apparel, shoes, accessories and beauty
Identify the most effective defect recovery process for each item – RA, Restore, Sellable Defect, Other
Identify defects by inspecting defective merchandise of apparel and non-apparel items
Clearly communicate with vendors regarding defective and unacceptable merchandise
Aggressively negotiate credit or replacement merchandise for defects with vendors
Establish and maintain rapport with vendors through positive and consistent communications
Assist in other areas in department as needed

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