Quality Assurance Associate III

Conduent

1d

About The Position

Performs business support or technical work, using data organizing and
coordination skills.

Performs tasks based on established procedures.

In some areas, requires vocational training, certifications, licensures, or
equivalent experience.

General Profile

Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Establishes the appropriate approach for new assignments.

Works with a limited degree of supervision.

Functional Knowledge

Has developed skillset in a range of processes, procedures, and systems.
Business Expertise
Problem Solving
Ability to problem solve, self-guided.
Evaluates issues and solutions to provide the best outcome for clients and
end-users.

Interpersonal Skills

Clearly and effectively exchanges information and ideas.
Responsibility Statements
Creates a quality checklist to determine potential defects.
Reviews transactions and selects samples for auditing.
Performs risk assessments related to performance monitoring and financial
operations.
Understands the connectivity of up-stream and down-stream processes with
respect to the process they are auditing.
Validates audit findings with operations personnel to concur with root cause
analysis (RCA).
Performs other duties as assigned.
Complies with all policies and standards.

Requirements

• using data organizing and coordination skills.
• tasks based on established procedures.
• vocational training, certifications, licensures, or equivalent experience.
• Has developed skillset in a range of processes, procedures, and systems.
• Ability to problem solve, self-guided.
• Clearly and effectively exchanges information and ideas.

Responsibilities

• Creates a quality checklist to determine potential defects.
• Reviews transactions and selects samples for auditing.
• Performs risk assessments related to performance monitoring and financial operations.
• Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing.
• Validates audit findings with operations personnel to concur with root cause analysis (RCA).
• Performs other duties as assigned.
• Complies with all policies and standards.

Benefits

• health insurance coverage
• voluntary dental and vision programs
• life and disability insurance
• a retirement savings plan
• paid holidays
• paid time off (PTO) or vacation and/or sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed