Quality Assurance Assistant (Remote)

New York Psychotherapy and Counseling Center • New York, NY

84d • $50,000 - $60,000

About The Position

The Quality Assurance Assistant provides support to the QA Manager and QA team members by generating and distributing reports and finding areas that can benefit from improvement, to assist in maintaining agency compliance.

Requirements

• Currently pursuing a bachelor's in social work, psychology, business or other related healthcare field or already have a degree is required
• MUST be on Eastern Standard Time Zone
• Meticulous attention to detail and superior organizational skills
• Ability to work collaboratively in a team-oriented environment
• Excellent verbal and written communication skills required
• Exceptional time-management skills required
• Exceptional customer service and interpersonal skills
• Good presentation skills required
• Must be extremely flexible, capable of meeting deadlines and managing multiple priorities
• Must be proficient in Microsoft Office applications such as Excel and SharePoint
• Demonstrated commitment to NYPCC's mission and safeguarding principles to ensure client and staff wellbeing

Responsibilities

• Provide Administrative Support to the QA team
• Project management support
• Generate and maintain accurate data using spreadsheets
• Follow up with staff regarding QA issues and track outstanding issues
• Organize agendas, generating meeting minutes, and maintaining order within the team shared folders
• Take meeting minutes
• Accurately plan, organize and prioritize tasks given by the QA team
• Perform other duties as assigned by the QA team

Benefits

• We Pay Down Your Student Loans!
• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
• Paid Time Off and Company Paid Holidays
• 403B Retirement Plan with Match!
• Amazing Workplace Culture
• NYPCC Health and Wellness Events

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees