Quality Assurance Analyst

TEKsystems•Charleston, SC

7d•$24 - $29•Remote

About The Position

A large healthcare services organization is seeking 6 Clinical Quality Assurance Coordinators to support a high‑volume national review process. This is a fully remote, detail‑intensive position requiring strong clinical knowledge, exceptional communication skills, and the ability to evaluate nursing and clinical documentation with accuracy and consistency. You will review documentation, verify that clinical services matched what was authorized, ensure state insurance guidelines were followed, and communicate findings to clients by phone and email. This is an excellent opportunity for RNs or LPNs who want a full‑time, stable work‑from‑home role with meaningful impact on patient service quality.

Requirements

Active Nursing License (RN or LPN) – required
RNs: $29/hour
LPNs: $24/hour
Strong clinical judgment and ability to identify inconsistencies in medical documentation
Excellent written and verbal communication skills
Experience reviewing clinical documentation or conducting quality assurance
Ability to manage high volumes of work with accuracy
Reliable home office environment
Must have a dedicated home office — cannot work while traveling
Personal computer required (laptop or desktop only; no Chromebooks or tablets)
Must be on an up‑to‑date operating system
Must have or be willing to purchase a second monitor shortly after starting
Must be able to hardwire into the internet
Internet speed must exceed 20 Mbps download
Speed test required at: www.speedtest.net
A work phone will be provided
Drug test
Background check
Medical clearance

Nice To Haves

Prior remote work experience
Experience with quality assurance, case review, or insurance policy evaluations
Familiarity with state insurance guidelines
Knowledge of clinical documentation software

Responsibilities

Double‑check processed referrals and applications for accuracy
Confirm that the correct surgeons, specialties, and state insurance requirements were used
Validate whether services performed match exactly what the client requested
Ensure services meet required criteria, guidelines, and medical necessity standards
Review clinical documentation for accuracy, completeness, and clarity
Prepare final reports, ensuring they are professional, grammatically correct, and clinically sound
Provide updates and answers to clients via phone and email
Manage turnaround times — some cases require a quick response and strong prioritization
Work independently while meeting performance metrics
Maintain focus and productivity in a remote environment
Uphold a high level of confidentiality and professionalism