Quality Assurance Analyst

Zwicker & Associates, P.C.•Andover, MA

5h•$55,000 - $60,000

About The Position

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States The Quality Assurance Analyst is responsible for supporting the planning, design, and execution of system testing on simple to complex software implementations. The QA Analyst works collaboratively within the IT department and business units to execute and validate test cases based upon system requirements. The base salary range for this position is $55,000-$60,000 per year.

Requirements

Minimum of Associate's Degree (Bachelor’s degree preferred in Math or Computer Science)
Experience with technical documentation
One year of minimum experience in a quality assurance role is preferred.
Experience with flow charts
Microsoft Office experience is a must, with a focus on Word and Excel
Experience with SQL or queries
Experience working with a relational database (Ex. Access)
Highly organized and detail-oriented
Ability to understand and assess a directive to ensure its process & programming are accurate
Ability to work creatively and analytically in a problem-solving environment
Ability to read and understand code written in a variety of programming languages (Ex. C++, Visual Basic, Java, Python) is preferred.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking

Responsibilities

Review user requirements to ensure that specifications are accurate and obtainable
Develop test plans, test cases, test scripts, and test reports on multiple projects of various sizes
Perform testing on various software and reporting systems
Validate that user expectations are achieved during the testing process
Accurately document meetings, handle changes to project priorities,s and multitask against those effectively
Analyze how documents are handled throughout our system
Verify that documents are in the proper places, and for those that are not, determine why and ensure that they get to their correct destination
Other duties as assigned