Quality Assurance Analyst

Covington & Burling Llp

67d

About The Position

The Quality Assurance (QA) Analyst is responsible for ensuring that the technology solutions delivered by IT meet the desired standards of the firm. They create test procedures and implement standard protocols that can be used to measure success. To achieve this, the Quality Assurance Analyst partners with the Senior BA and other cross functional technical and non-technical stakeholders throughout the lifecycle of IT solution delivery to ensure that requirements have been identified and solutions have been tested and delivered that meet the quality standards identified by the function.

Requirements

• College degree is strongly preferred, ideally in Computer Science, Information Systems, Business Administration, Finance, or a related field.
• Master's degree is preferred.
• Appropriate technical certification(s) are preferred.
• 5+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services provider.

Responsibilities

• Develops, establishes, and enforces the framework, process, and standards for technical and non-technical review, testing and validation of technology solutions.
• Identifies measurements and testing standards for new software, systems, products, and/or enhancements to existing software, systems and products throughout the development life cycle.
• Identifies quality standards during testing phases, ensures compliance with defined exit criteria for test validation.
• Establishes supporting artifacts for testing (e.g., test plans and scripts).
• Owns testing deliverables and activities for high-criticality projects. Reviews projects for defects and errors and tracks progress on defect resolution.
• Coordinates testing of new solutions to ensure that integration into Firm systems meets functional requirements, system compliance, and technical specifications.
• Communicates test progress, test results, and other relevant information to project stakeholders and IT/Firm leadership.
• Assists with managing quality assurance and testing aspects of projects and interdependencies.
• Evaluates, justifies and recommends automated test tools and data collection tools as needed.
• Conducts research on leading test management practices and tools and technologies landscape to justify recommendations and support purchasing decisions and/or optimization efforts.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree