Quality Assurance Administrative Assistant

University of Maryland • College Park, MD

447d • $37,440 - $50,565

About The Position

The Quality Assurance Administrative Assistant plays a crucial role in supporting the daily operations of the Quality Assurance & Total Quality Management department. This position involves a variety of administrative tasks, including document creation, spreadsheet management, and presentation development, all aimed at ensuring smooth departmental functioning. The ideal candidate is expected to be organized, detail-oriented, and proficient in Microsoft 365 applications, facilitating effective communication and collaboration within the team.

Requirements

• Prior experience in an administrative role is preferred
• High school diploma or equivalent required; associate or bachelor's degree preferred

Nice To Haves

• Strong organizational and multitasking capabilities
• Keen attention to detail coupled with strong problem-solving skills
• Proficiency in working both independently and collaboratively within a team
• Extensive experience with Microsoft 365 applications
• Excellent verbal and written communication abilities
• Thorough understanding of all Southern policies, industry standards, and best practices
• Proficient in training and mentoring team members
• Effective at collaboration and providing support
• Demonstrates strong ethics and personal integrity

Responsibilities

• Perform administrative duties for the Quality Assurance & Total Quality Management department
• Create, edit, and format documents using Microsoft Word
• Prepare and manage spreadsheets, data entry, and data analysis using Microsoft Excel
• Develop and maintain presentations with Microsoft PowerPoint
• Collaborate with team members through Microsoft Teams and SharePoint
• Utilize OneDrive, Microsoft Teams, and Monday.com for file management and sharing
• Conduct and manage virtual meetings using Microsoft Teams
• Provide training to team members as needed
• Maintain department page on Southern Central
• Analyze on-call logs in ADP
• Contribute to the team's effort by accomplishing tasks and assisting with projects as needed
• Comply with Southern Management's policies and procedures
• Perform various other duties as assigned by the Director

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Paid holidays
• Paid jury duty

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED