Quality Assistant - BANZ Australia Dandenong South

Bunzl Asia Pacific

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About The Position

As one of the world’s largest providers of product distribution and value-added services across various sectors, including Facilities Management, Hospitality, and Healthcare, Bunzl offers a world of opportunities to our global team of some 22,000 talented individuals. Our culture is built on unlocking the potential in people, driven by an entrepreneurial spirit, a commitment to training and development, and dedicated leaders who embrace each day as a fresh chance to discover new possibilities. YOUR ROLE In this fixed term role (till April, 2027), you will support the Quality & Compliance Manager in operating and improving the Compliance and Quality System to ensure products, services and processes meet regulatory, certification and customer requirements. The role focuses on customer complaint and non-conformance processing, supplier compliance, certifications (HACCP, FSC), audit readiness, and quality data reporting, working cross-functionally to prevent defects and drive continuous improvement.

Requirements

• Prior experience in quality assurance, manufacturing, operations, or a related field, with exposure to supply chain or industrial environments considered advantageous
• Attention to Detail: High level of accuracy
• Analytical Skills: Ability to analyse data and reports
• Excellent communication skills with the ability to engage and motivate people
• A strong sense of accountability and follow-through

Nice To Haves

• an associate degree or relevant certificate is desirable but not essential

Responsibilities

• Quality support & customer focus: collaborate with internal teams to resolve issues and improve performance; assist with customer complaints and maintain the NCR/Complaint Register.
• Non-conformance & CAPA: monitor and report non-conforming product/processes in CRM, coordinate quarantine/segregation, and assist with root cause and corrective action and risk management.
• Record-keeping & documentation: maintain accurate audit results, non-conformances and compliance records; assist in the management of Policies, Procedures and other Quality documentation and records.
• Compliance & auditing: support internal audits and participate in external audits (HACCP/FSC/regulatory); follow up findings to verified closure.

Benefits

• Bunzl provides a comprehensive range of benefits to our team members, including a profit-sharing scheme for eligible employees, exclusive motor vehicle and health insurance offerings, travel and accommodation discounts, study assistance, numerous wellbeing and community programs, and access to discounted Bunzl products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree