Quality and Risk - Intern

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

About The Position

Provides support to the Quality and Risk Team on daily tasks and projects, which will give the intern gainful experience in the Hospital Administration and Quality Improvement and Risk Management fields. Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. Trust in Each Other. Each employee knows that his/her co-workers can be trusted to make the right decision for our family, patients, staff and community. A Proud Tradition . Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Requirements

Completed course work in Business field with an emphasis in the healthcare field.
Student should be a junior or senior level student at an accredited business college.
Proficiency with Microsoft Office, including Word, Excel and Outlook.
Proven ability to create graphs, forms and databases and summarize results.
Internet and web experience.
Competent language, spelling, and grammar skills with the ability to proof business documents.
The ability to demonstrate initiative and responsibility, perform multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback.
Good interpersonal and telephone skills.

Responsibilities

Quality Improvement Science using PDSA, RCA and other improvement tools
Risk mitigation
Regulatory and accreditation compliance
Multi disciplinary committee structures
Exposure to the Board appointed oversight committee of Quality improvement and Risk Management
Institutional Review Board process and compliance
Standardization of care across the network
Data entry, mining and analysis
Evaluation of performance in key metrics
Education of Quality and Risk principles